ROMY Romy
Brampton,Canada
Summary
Results-driven professional with proven experience in retail sales and team supervision, complemented by training in dispatch operations and logistics. Strong background in customer service, cash handling, and leadership with hands-on experience at Walmart, Mary Brown's Restaurant, and Baskin Robbins. Proficient in dispatch software, load boards, and Microsoft Office, with the ability to work under pressure and deliver results in fast-paced environments.
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Team Member
Mary Brown's Restaurant
09.2023 - 07.2025
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
Cashier - Sales & Operations
Walmart
- - Accurately processed customer transactions using POS systems while maintaining error-free cash handling.
- - Assisted customers by addressing inquiries, resolving issues, and providing product information.
- - Supported sales growth by promoting store offers and upselling products.
- - Assisted with inventory control, restocking, and price checks to ensure accuracy.
- - Collaborated with team members to meet sales and service targets in a fast-paced retail environment.
Team Member
Baskin Robbins
09.2024 - Current
- - Delivered excellent customer service by assisting guests with product selection, handling inquiries, and resolving concerns in a professional manner.
- - Accurately processed transactions using POS systems, ensuring efficient cash handling and adherence to company policies.
- - Maintained store cleanliness, restocked supplies, and monitored product quality to meet food safety and brand standards.
- - Supported team operations during peak hours by preparing orders quickly and efficiently.
- - Collaborated with team members to achieve daily sales targets and enhance customer satisfaction.
Education
Diploma - Computer Programming
Sheridan College
Certified Trucking Dispatching and Brokerage Specialist -
TorontoMAZE Consultancy & Training
Skills
- Cash handling
- Workplace safety
- Adaptability and flexibility
- Computer skills
- Order preparation
- Goal setting and achievement
- Quality inspections
- Flexible schedule
- Customer service
- Cleaning
- Teamwork and collaboration
Languages
English
Certification
Maze Consultancy- Truck Dispatching and Freight brokerage Certificate
Availability
Full-Time
Timeline
Team Member
Baskin Robbins
09.2024 - Current
Team Member
Mary Brown's Restaurant
09.2023 - 07.2025
Cashier - Sales & Operations
Walmart
Diploma - Computer Programming
Sheridan College
Certified Trucking Dispatching and Brokerage Specialist -
TorontoMAZE Consultancy & Training