Romuald Kouadio
Ottawa
Summary
Dedicated and results-oriented financial professional with a strong academic background in Finance and Business Administration. Adept at providing comprehensive financial advice and solutions to a diverse client base, leveraging expertise in banking, investment, and risk management. Proven ability to build enduring customer relationships, driving business growth through exceptional service and tailored strategies. Possess a unique blend of technical skills, including credit analysis and financial planning, combined with exceptional soft skills such as critical thinking, leadership, and effective communication. Fluent in both French and English and a passion for engaging with clients' needs and exceeding their expectations. Known for adaptability and staying current with the industry trends and regulations to deliver optimal financial outcomes.
Overview
6
6
years of professional experience
Work History
Business Account Manager
Scotiabank
06.2024 - Current
- Manage an assigned portfolio of high value and/or complex small business owner relationships to achieve retention and other negotiated goals
- Create a strong presence in the local business community by developing relationships with various Centres of Influence
- Meet business development objectives by proposing solutions tailored to clients' needs
- Seize referral opportunities in a context of synergy across the Bank
- Conduct financial analyses and develop financing scenarios
- Negotiate the terms and conditions of products with clients, ensuring they meet the desired profitability criteria
- Identify risks inherent to the sector's activities
Senior Financial Advisor
Scotiabank
02.2024 - 06.2024
- Collaborate with higher net-worth clients to design and implement comprehensive wealth management strategies, leveraging a deep understanding of investment and lending products, taxation, and estate planning
- Conduct regular portfolio reviews for clients to ensure that their investments align with their financial goals
- Develop and execute strategic initiatives to enhance client acquisition, retention, and overall portfolio growth
- Provide guidance and support to my fellow financial advisors in achieving individual and team targets
- Advise management on new potential products and services based on clients' feedback
Financial Advisor
Scotiabank
11.2022 - 01.2023
- Manage a portfolio of over 600 clients and provide them financial advice on personal banking solutions including day-to-day banking products, lending, mortgages, insurance, and estate
- Prepare comprehensive financial plans and specific investment strategies for clients (mutual funds, term deposits)
- Continuously assess performance, adapting strategies to meet set goals
- Explore clients extra needs and facilitate referrals to other departments (small business, wealth management)
- Comply with industry regulations and stay informed about financial trends
Administrative/Financial Assistant
University of Ottawa
09.2022 - 12.2022
- Support day-to-day financial operations and ensure compliance with policies
- Assist in maintaining a filing and records management system
- Perform any related administrative duties within the finance team
Personal Banking Advisor
Toronto-Dominion Bank
02.2022 - 11.2022
- Offer expert banking advice and help customers to manage their accounts to meet financial needs
- Open bank accounts and assist clients with loan and credit card services
- Foster lasting customer relationships and engage in proactive outreach for business growth
- Achieve set targets, while upholding precise business processes and procedures
- Enhance customer trust in digital trends and technologies through effective communication
Customer Experience Associate
Toronto-Dominion Bank
08.2021 - 01.2022
- Process deposits, withdrawals, bill payments and other banking transactions efficiently and accurately
- Identify customer needs to recommend appropriate banking solutions, enhancing client satisfaction
- Address customer concerns promptly to ensure satisfaction and resolution
- Support colleagues in resolving urgent matters and critical challenges
- Deliver exceptional customer service, contributing to a positive and welcoming branch environment
Sales Representative
H&M Rideau Centre
10.2019 - 08.2021
Administrative Assistant
ILC
05.2020 - 08.2020
Head Cashier
Walmart Corp.
08.2018 - 07.2019
Education
MBA - Global Business
Université Laval
Quebec, QC12-2026
Honours Bachelor of Commerce - B.Com - Finance
University of Ottawa
Ottawa, ON04-2023
Skills
- Critical Thinking
- Customer Relationship Management
- Sales & Marketing
- Strategic Problem Solving
- Business Development
- Leadership
- Professionalism
- Credit Analysis & Risk Management
- Real Estate Lending
- Organization Skills
- MS Office Proficiency
Accomplishments
*Scotiabank Quarterly Top Performer - Top 40% Senior FA in the Ontario and Quebec region in Q2 2024 🏅
*Scotiabank Quarterly Top Performer - Top 10% FA in the Ontario and Quebec region in Q1 2024 🏅
*Scotiabank 2023 BEST OF THE BEST - branch nominee 🏅
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Elementary
PERSONAL INTERESTS
Team Sports (Soccer, Basketball), Strategic Games (Chess, Checkers), Traveling, Volunteering, New technologies
CERTIFICATIONS
Certificate in Small Business Banking, Moody's Analytics
(Expected in April 2025)
Relevant coursework: Small Business Lending, Optimizing Relationships with Small Business Clients, Delivering Small Business Solutions
Registered Financial & Retirement Advisor, The Canadian Institute of Financial Planning
(January 2024)
Relevant coursework: Retirement and Education Planning, Government Registered Programs, Employer Sponsored Pension Plans, Taxation, Estate Planning etc.
Careers in Commercial Banking, Corporate Finance Institute
(June 2023)
Description: The course provides an in-depth exploration of the various roles within the commercial banking industry, offering insights into responsibilities, daily activities, and the essential skills traits for success.
Investment Funds in Canada, Canadian Securities Institute
(May 2023)
Relevant coursework: Overview of Economics, Constructing Investment Portfolios, Understanding Financial Statements, Understanding Mutual Fund Performance, Mutual Fund Dealer Regulation etc.
English Second Language Certificate, Interlangues Language School
(July 2018)
Description: An intensive English program that included all skills at the C1 Level (CEFR)
Timeline
Business Account Manager
Scotiabank
06.2024 - Current
Senior Financial Advisor
Scotiabank
02.2024 - 06.2024
Financial Advisor
Scotiabank
11.2022 - 01.2023
Administrative/Financial Assistant
University of Ottawa
09.2022 - 12.2022
Personal Banking Advisor
Toronto-Dominion Bank
02.2022 - 11.2022
Customer Experience Associate
Toronto-Dominion Bank
08.2021 - 01.2022
Administrative Assistant
ILC
05.2020 - 08.2020
Sales Representative
H&M Rideau Centre
10.2019 - 08.2021
Head Cashier
Walmart Corp.
08.2018 - 07.2019
MBA - Global Business
Université Laval
Honours Bachelor of Commerce - B.Com - Finance
University of Ottawa
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