Romir Goswami
Toronto,ON
Summary
As an internationally cultivated individual with roots in India and upbringing in China, I bring a unique and diverse perspective to any setting. My proficiency in fostering connections with people, coupled with an engaging and extroverted demeanor, enables me to effortlessly establish rapport and create meaningful relationships. Complemented by an unwavering work ethic and resilient nature, I consistently embrace challenges head-on, demonstrating an unyielding commitment to achieving my goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Levis
02.2024 - Current
- Greeted customers and helped with product questions, selections, and purchases.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
- Answered questions about store policies and addressed customer concerns.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
Retail Sales Associate
Roots
09.2023 - 01.2024
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Listened to customer needs and desires to identify and recommend optimal products.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Orientation Leader
York University
08.2023 - 09.2023
- I played a pivotal role in ensuring a seamless transition for incoming students from diverse cultural backgrounds. My responsibilities encompassed the meticulous organization and execution of a wide range of activities designed to acclimate and integrate new students into the university community.
Server Assistant
Craft Beer Market
01.2023 - 08.2023
- Assisted with providing excellent customer service and ensured a positive dining experience
- Supported daily operations, including table setup, food and beverage service and clearing tables promptly
- Collaborated with the Food and beverage team to maintain an organized work environment
Server Assistant
Pint Public
09.2022 - 12.2022
- Assisted in delivering exceptional service to patrons, providing prompt and accurate food and drink orders
- Maintained the cleanliness and organization of the dining area, including table setup and clearing
- Worked collaboratively with the team to ensure smooth operations during shifts.
Salesman
Canadian Property Stars
11.2021 - 03.2022
- Conducted door to door sales for aeration services around different neighborhoods to gain potential customers.
- Built a rapport with customers, addressed inquires, and negotiated sales to achieve or exceed sales target
- Took feedback from customers in order to improve our services even more.
Human Resources Intern
Sheraton Hotel & Resort Macau
09.2020 - 11.2020
- Responsible for making posters to keep all employees updated with the latest information and projects.
- Involved in updating and filling in the employee database for the company
- Created a question bank for the new restaurant simulation in order to replicate what customers would ask when visiting the restaurant.
Human Resources Intern
IKEA
05.2019 - 09.2019
- Exposed to the recruitment process and group people strategy
- Involved in translating documents from Danish to English for employees
- Asked to provide recommendations for the current marketing strategy for IKEA
- Created creative posters to showcase key principles that an IKEA employee must embrace
Education
Bachelor of Arts - Sociology
York University
Toronto, ON05.2025
High School Diploma -
School of The Nations
Macau05.2019
Skills
- Door-To-Door Sales
- Activity Planning
- Student Support
- Product Merchandising
- Sales Promotion
- Administrative Assistance
- Human Resources Support
- Personnel Management
Languages
English
Full Professional
Hindi
Full Professional
Bengali
Full Professional
Chinese (Mandarin)
Limited Working
Certification
- Smart Serve
- First Aid & CPR
- Beer 101 Certification
- WHIMIS Certification
Timeline
Retail Sales Associate
Levis
02.2024 - Current
Retail Sales Associate
Roots
09.2023 - 01.2024
Orientation Leader
York University
08.2023 - 09.2023
Server Assistant
Craft Beer Market
01.2023 - 08.2023
Server Assistant
Pint Public
09.2022 - 12.2022
Salesman
Canadian Property Stars
11.2021 - 03.2022
Human Resources Intern
Sheraton Hotel & Resort Macau
09.2020 - 11.2020
Human Resources Intern
IKEA
05.2019 - 09.2019
Bachelor of Arts - Sociology
York University
High School Diploma -
School of The Nations
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