Summary
Overview
Work History
Education
Skills
Timeline
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Rominiyi Oluwadare

Hamilton,ON

Summary

Compassionate Job Title possesses gentle touch and caring attitude centered on treating people with dignity and respect. Expertise in Area of expertise. Collaborative team player with strong clinical and interpersonal skills. Available Number hours per week, weekends and evenings.

Overview

9
9
years of professional experience

Work History

Customer Service Representative

Rogers Company
02.2022 - 01.2023
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Managed timely and effective replacement of damaged or missing products.
  • Sought ways to improve processes and services provided.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Promptly responded to inquiries and requests from prospective customers.
  • Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
  • Educated customers about billing, payment processing and support policies and procedures.
  • Followed-through on all critical inter-departmental escalations to increase customer retention rates.

Guidance and Counselling

Federal Government College
12.2013 - 12.2020
  • Organized and detail-oriented with a strong work ethic.
  • Developed and maintained courteous and effective working relationships.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to develop and implement creative solutions to complex problems.
  • Developed strong organizational and communication skills through coursework and volunteer activities.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Organize orientation programme for new learners
  • Organizing and rendering counselling service to the students for academic success and adaptability to learning demands
  • Organizing and planning meetings for parents_Teachers and other administrators in relation to the students performance and adaptability
  • Placement service
  • Counselling students to discover themselves in relation to their interest and choice of career
  • Solve social and psychological disorder of students

Education

Continuing Medical Education - Addiction Treatment:

Yale University
United State
04.2023

Continuing Education - Managerial Skills

University of London
United Kingdom
03.2023

Continuing Medical Education - Supporting Families And Caregiver

Standford University School of Medicine
California USA
03.2023

Home Care And Personal Support Work Certificate - Assisting in Home Care

Personal Support Work Certificate
United States
01.2023

Bachelor In Education - Guidance Counselling

University of Ado Ekiti
Nigeria
02.2012

Masters Degree - Guidance Counselling

National Open University
Nigeria

Skills

  • Deliver Exceptional Care
  • Safety Behaviors
  • Patient Care
  • Personal Oxygen Delivery
  • Ability to perform CPR/First Aids
  • Ability to influence and develop interpersonal relationship
  • A sense of responsibility
  • Patient
  • Listen ability
  • Readiness and quick response to people’s concern
  • Problem solving minded skills
  • Ability to influence and motivate others to work

Timeline

Customer Service Representative

Rogers Company
02.2022 - 01.2023

Guidance and Counselling

Federal Government College
12.2013 - 12.2020

Continuing Medical Education - Addiction Treatment:

Yale University

Continuing Education - Managerial Skills

University of London

Continuing Medical Education - Supporting Families And Caregiver

Standford University School of Medicine

Home Care And Personal Support Work Certificate - Assisting in Home Care

Personal Support Work Certificate

Bachelor In Education - Guidance Counselling

University of Ado Ekiti

Masters Degree - Guidance Counselling

National Open University

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Rominiyi Oluwadare