ROMINDER SINGH PAHWA
Saskatoon,Canada
Summary
Motivated business professional bringing 16 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
Work History
Business Owner
NEW CHIKCHIK CHICKEN CORNER 2
06.2019 - 02.2023
- Reviewed pricing and ordered food ingredients, kitchen appliances, and supplies.
- Carefully interviewed, selected, trained, and supervised staff.
- Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Chief Manager
KOTAK MAHINDRA BANK NOIDA
02.2014 - 06.2019
- Handling an on roll team of Managers and Relationship Managers for Acquisition of New Corporates AND X SELL PRODUCTS
- Giving presentations at the corporates about product and offering’s for Acquisition
- Deepening relationships by meeting senior corporate officials and offering them the best deals available
- Organising road shows/canopy for business development
- Cross-sell of products like MF,Life Insurance,Credit Cards, Loans, Demat ,Pl,Cl,
- Contribution to verticals/unit’s profitability through planning and execution of strategies
- Planning and execution of the training and development needs of the sales executives
- Constant tracking and monitoring of the quality of sales and taking corrective/preventive measures, if any
- Resolving all queries of the customers.
Senior Relationship Officer
FIRST GULF BANK
07.2009 - 01.2014
- As a Sr Relationship Officer I was responsible for the customer service part of the branch, which includes completely managing all types of accounts, customer deliverables, customer instructions, customer complaint resolution, and Custodian of Instant kits of all types of accounts
- I was also responsible to manage the portfolio of HNI Clients and generating business as part of Classic Banking Program of Bank.worked on the most critical role of a branch in terms of Customer service and Cross-selling and when required I worked as back-up teller due to excellent knowledge of Processes
- Managing the sales and marketing operations in dubai
- Handling a team of 10 FOS
- Supervision of Sales force, monitoring their performance and keeping the track of revenue generation out of the business sourced
- Managing and Training Retai Bussiness Wealth Management ( RBWM) Sales Team
- Lead generation through marketing activities
- Helping them to procure minimum level of business
- I had the complete responsibility of looking after insurance and third party products
Manager
ICICI PRIORITY CIRCLE
06.2005 - 06.2009
- Priority Cirlce and rose to the position of Business Partner In charge
- Managed the sales and marketing operations in Lucknow
- Handled a team of 20 Associate Managers
- Handled a network of 56 chemist shops
- Conducting advisors meets (Prarambh) from time to time so as to educate them about Retail Channel of ICICI Prudential
- Maintaining the strong relationship with the branch manager and branch employees of ICICI Bank to derive maximum business
- ACHIEVEMENTS
- In FIRST GULF BANK I was awarded the BEST NEW COMER by COUNTRY HEAD and was also been awarded for the highest case value across Bancassurance of 2million by HEAD OF SALES
- I was awarded the best MPC in the whole cluster by the CLUSTER MANAGER and was given a letter of appreciation
- In ICICI I was Ranked no 3 pan India among Managers
- Ranked as Pan India No.1 MPC in JAS 2009 for ORPHAN business
- Proficiently managed the ICICI Bank Relationship in Lucknow cluster and surrounding locations in different vertical which consists of 7 ICICI Bank branches
- Over achieved the targets of 2008-2009 by 120%
- Received letter of appreciation by the H.O.S
- In OND 2008
- Received letter of appreciation by the Z.M in JFM 2009.
Education
Bachelor of Arts -
KANPUR UNIVERSITY
INDIA04.2005
Skills
- Cost Analysis and Savings
- Process Improvement
- Staff Management
- Issue Resolution
- New Business Development
- Sales Planning
- Sales Strategies
- Driven and Determined
- Staff Hiring
- Financial Planning
- Business Marketing
- Customer Relations
- Sales Development
- Training and Development
Timeline
Business Owner
NEW CHIKCHIK CHICKEN CORNER 2
06.2019 - 02.2023
Chief Manager
KOTAK MAHINDRA BANK NOIDA
02.2014 - 06.2019
Senior Relationship Officer
FIRST GULF BANK
07.2009 - 01.2014
Manager
ICICI PRIORITY CIRCLE
06.2005 - 06.2009
Bachelor of Arts -
KANPUR UNIVERSITY
Similar Profiles
Paz Rowena (Wena) BarrogaPaz Rowena (Wena) Barroga
Customer Service Representative at Minto Chicken CornerCustomer Service Representative at Minto Chicken Corner
NEHA RANINEHA RANI
Chef at Chicken Rice CornerChef at Chicken Rice Corner
Humayra Tanzim HelalHumayra Tanzim Helal
Retail Assistant at Minto Chicken CornerRetail Assistant at Minto Chicken Corner
Sherry SerhanSherry Serhan
Production Supervisor at Food CentreProduction Supervisor at Food Centre
Ashbeel Patras KhurshidAshbeel Patras Khurshid
Administrative Assistant at IMP CanadaAdministrative Assistant at IMP Canada