Romina Terragno
Barrie,ON
Summary
Dynamic professional with a proven track record at Wal-Mart Supercenter, excelling in customer service and inventory management. Recognized for enhancing customer satisfaction through effective problem-solving and leadership. Skilled in training new hires and implementing strategies that optimize stock levels, contributing to a more efficient and profitable operation.
Overview
3
3
years of professional experience
Work History
Associate
Wal-Mart Supercenter
12.2021 - Current
- Increase customer satisfaction by resolving issues and providing exceptional service at all times.
- Develop and implement strategies to increase customer satisfaction.
- Manage and maintain inventory levels to ensure efficient stock control and minimize shortages
Department Manager
Wal-Mart Supercenter
05.2023 - 08.2023
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among 7 staff members.
- Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
Education
College Diploma - Business Marketing
Georgian College
Barrie, ON04-2025
High School Diploma -
St. Joan of Arc Catholic High School
Barrie, ON06-2022
Skills
- Customer service
- Time management
- Attention to detail
- Computer skills
- Leadership qualities
- Decision-making
- New hire training
- Product knowledge
- Inventory management
- Sales techniques
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Interests
- Animal Care
- I like trying new recipes and food trends
- Road Trips
- Homelessness Outreach
- Graphic Design
- Knitting and Crocheting
Timeline
Department Manager
Wal-Mart Supercenter
05.2023 - 08.2023
Associate
Wal-Mart Supercenter
12.2021 - Current
College Diploma - Business Marketing
Georgian College
High School Diploma -
St. Joan of Arc Catholic High School
Similar Profiles
Kendrick DavisKendrick Davis
Team Lead at Wal-Mart SupercenterTeam Lead at Wal-Mart Supercenter
ANTHONY LANDERSANTHONY LANDERS
Store Lead Manager at Wal-Mart SupercenterStore Lead Manager at Wal-Mart Supercenter
Madonna IrwinMadonna Irwin
Cashier at Wal-Mart SupercenterCashier at Wal-Mart Supercenter
Zane OutlawZane Outlaw
Sales Associate at Wal-Mart SupercenterSales Associate at Wal-Mart Supercenter
Heather LaflammeHeather Laflamme
Asset Coordinator at Maple Leaf Sports & EntertainmentAsset Coordinator at Maple Leaf Sports & Entertainment