Romina Sepehri Shamloo
Waitress
Scarborough,Toronto
Summary
Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
1
1
year of professional experience
Work History
Waitress
Charcoal Kebab House
- Welcomed customers upon arrival and helped them choose their desired table
- Responded promptly to queries and offered recommendations
- Informed kitchen about customer's allergies and dietary restrictions and asked them to adjust preparation methods or ingredients
- Maintained clean environment for customers to enjoy their meals.
Waitress
Tum Tum Restaurant
2022.10 - 2023.04
- Checked dining area supplies, such as dishes and cutlery
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts
- Trained new waitstaff on proper food handling, customer service and safety procedures
- Transported dirty dishes and trays to kitchen to help with operation
- Worked 10 to 12-hour shifts
- Increased sales by suggesting promotional items to customers.
Waitress
Mr. Kebab Restaurant
2022.02 - 2022.07
- Served customers in friendly and efficient manner and built positive connections with customers
- Counted cash at beginning and end of each shift
- Worked 9 to 10-hour shifts.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure
- Increased sales significantly by upselling higher-end products to customers
Education
Some College (No Degree) -
Public School of Tbilisi No.8
Tbilisi Skills
Customer service orientation
Time management and Teamwork
Dining area maintenance
Guest Relations Management
Menu Recommendations
Sales and Cash handling
Ability to accept feedback
State
Ontario
City
Toronto (Scarborough)
Languages
English
Farsi
Georgian
Timeline
Waitress
Tum Tum Restaurant
2022.10 - 2023.04
Waitress
Mr. Kebab Restaurant
2022.02 - 2022.07
Waitress
Charcoal Kebab House
Some College (No Degree) -
Public School of Tbilisi No.8
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