ROMIN PATEL
Vancouver,Canada
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
7
7
years of professional experience
Work History
Account Manager
Telus
08.2024 - Current
- Coordinated with internal departments, such as finance and operations, to address client issues effectively.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Mentored junior account managers by sharing best practices and providing constructive feedback on performance
Manager
Rogers
03.2022 - 08.2024
- Set sales targets and developed marketing plans to achieve goals.
- Delivered excellence in guest service and quality control of operations to attain company mission.
- Reviewed processes for efficiency improvements and cost reductions.
- Cross-trained existing employees to maximize team agility and performance.
Apple Champion
Rogers
10.2019 - 08.2024
- Trained sales team members on features and benefits of newly developed products.
- Developed innovative product ideas based on market research and consumer needs.
- Performed cost analyses to determine pricing strategies for new products.
- Helped manufacturing improve processes, tooling, and material handling flow for smooth product production.
Sales Representative Team Leader
Rogers
03.2018 - 03.2022
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Expanded territory by cold-calling retail leaders across product lines and upselling vendor partnerships.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Captured sales through effective product demonstrations and persuasive communication skills to overcome objections.
Education
Master - Digital Media Marketing
PLC
Vancouver, BCSkills
- Team Training
- Account development
- Advertising
- Converting leads
- Revenue Generation
- Customer Service
- Sales Development
- Campaign execution
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Gujarati
Native or Bilingual
Middleinitial
R
Timeline
Account Manager
Telus
08.2024 - Current
Manager
Rogers
03.2022 - 08.2024
Apple Champion
Rogers
10.2019 - 08.2024
Sales Representative Team Leader
Rogers
03.2018 - 03.2022
Master - Digital Media Marketing
PLC
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