Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
2
2
years of professional experience
Work History
Heavy Duty Cleaner
Compass Group
05.2022 - Current
Enhanced workplace safety by consistently adhering to established cleaning protocols and procedures.
Notified supervisor of needed maintenance and safety hazards in assigned areas.
Improved efficiency by expertly operating industrial-grade cleaning equipment such as floor scrubbers and power washers.
Performed deep-cleaning tasks, eliminating stubborn stains and buildup from various surfaces throughout the facility.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Server
Wimpy's Diner
12.2022 - Current
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Employee Service Representative
Tim Hortons
10.2022 - 01.2023
Stayed abreast of industry trends and best practices, incorporating relevant insights into daily work processes for continuous service improvement.
Implemented effective problem-solving techniques to address complex customer concerns, ultimately achieving satisfactory resolutions for all parties involved.
Collaborated with cross-functional teams to improve company-wide service standards, resulting in higher client retention rates.
Managed a high volume of customer accounts, maintaining accurate records and ensuring timely communication for optimal client support.