Romika Sharma
Calgary
Summary
Dynamic individual with hands-on experience and talent for navigating challenges. Bring strong problem-solving skills and a proactive approach to new tasks. Known for adaptability, creativity, and a results-oriented mindset and committed to making meaningful contributions and advancing organizational goals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Officer
Commissionaires
12.2023 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Sales Associate
Coach ( Tapestry)
05.2023 - 08.2023
- Assisted customers with product selection, styling, and gift recommendations.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Promoted sportsmanship values among athletes, fostering a positive competitive atmosphere within the team environment.
Customer Service Representative
WALMART
04.2022 - 04.2023
- Provided exceptional customer service by assisting with inquiries, processing transactions, and resolving complaints efficiently.
- Handled cash, credit, and digital payments with 100% accuracy.
- Maintained store organization and ensured a seamless shopping experience.
- Trained new employees on POS systems and customer service best practices.
Kitchen Cook
A&W
09.2021 - 04.2022
- Prepared and cooked menu items following quality and food safety standards.
- Operated kitchen equipment efficiently in a high-paced environment.
- Ensured timely and accurate order preparation to maintain customer satisfaction.
- Worked collaboratively with team members to maintain smooth kitchen operations during peak hours.
Education
GED -
NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY
Edmonton, AB05.2021
Skills
- Interpersonal Communication
- Customer Preferences
- Critical Thinking in Challenges
- Administrative Operations Oversight
- Microsoft Excel Proficiency
- Sales Approaches
- Welcoming Attitude
Certification
- Alberta Basic Security Licence
- CPR Certificate
Timeline
Security Officer
Commissionaires
12.2023 - Current
Sales Associate
Coach ( Tapestry)
05.2023 - 08.2023
Customer Service Representative
WALMART
04.2022 - 04.2023
Kitchen Cook
A&W
09.2021 - 04.2022
GED -
NORTHERN ALBERTA INSTITUTE OF TECHNOLOGY
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