Romik Patel
525 New Dundee Rd, Kitchener,ON
Summary
To work for an organization where I can contribute my knowledge and experience by assuming responsibilities for collective growth and help other departments keeping in mind the goals of the organization. Reliable Machine Operator with work history of good performance in fast-paced production environments. Knowledgeable in quality control measures and manufacturing quality standards. Demonstrated expertise in equipment operation and maintenance. Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards.
Overview
10
10
years of professional experience
Work History
Fulfillment Associate
Amazon
Cambridge, ON
03.2022 - Current
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
Customer Service Representative - Nissan North America
Concentrix
04.2023 - 10.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Improved resolution time with effective problem-solving for customer complaints.
Produce Associate
Walmart
Waterdown, Ontario
03.2020 - 02.2022
- Stocked fruits and vegetables and removed old or poor quality products.
- Maintained high standards of cleanliness throughout the produce department, adhering to all health code regulations for food handling.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Assisted with weekly inventory counts.
Production Operator
Kamdhenu Cattlefeed
Petlad, Gujarat, India
01.2016 - 01.2020
- Improved production efficiency by optimizing machine settings and conducting routine maintenance.
- Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
- Used equipment properly to avoid workplace hazards or injuries.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Handled raw materials efficiently, minimizing waste during the production process.
- Inspected final products for defects and flaws using proper QA procedures.
- Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
Store Operator
Monika Pharma
Anand, Gujarat, India
06.2014 - 12.2015
- Implemented effective merchandising strategies, resulting in increased sales and revenue.
- Optimized store layout for maximum traffic flow, leading to increased customer engagement and sales conversion rates.
- Managed supply chain effectively to ensure adequate stock levels during peak seasons.
- Managed daily store operations, including opening and closing procedures, cash handling, and employee scheduling.
- Supervised customer at front counter, answering questions regarding products.
Education
Bachelor Of Business Administration -
SEMCOM College, Sardar Patel University
Anand, Gujarat04.2014
Skills
- Strong Communication
- Material quality control
- Assembly and production
- Workplace Safety
- Teamwork and Collaboration
- Problem-solving abilities
- SOP & GMP Knowledge
- Ability to adapt in Challenging Environments
- Machine operation expertise
- Production Monitoring
References
References available upon Request
Timeline
Customer Service Representative - Nissan North America
Concentrix
04.2023 - 10.2023
Fulfillment Associate
Amazon
03.2022 - Current
Produce Associate
Walmart
03.2020 - 02.2022
Production Operator
Kamdhenu Cattlefeed
01.2016 - 01.2020
Store Operator
Monika Pharma
06.2014 - 12.2015
Bachelor Of Business Administration -
SEMCOM College, Sardar Patel University