Romeo Rosalinas
Scarborough,ON
Summary
Dedicated and service-oriented professional with a proven track record of fostering teamwork and collaboration in diverse settings. Recognized for consistent responsibility and reliability. Highly skilled in building positive relationships and delivering exceptional service. Committed to effectively contributing to institutional goals while enhancing team dynamics to achieve optimal results.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
CANADIAN TIRE
12.2022 - 06.2023
- Customer Service: Assisting customers with inquiries, product selection, and providing product knowledge related to sports equipment and apparel
- Product Knowledge: Staying informed about the features, benefits, and uses of various sports products, including seasonal items, promotions, and new arrivals
- Sales Support: Promoting and upselling products, meeting sales targets, and processing transactions efficiently at the cash register
- Inventory Management: Assisting with inventory counts, ensuring shelves are stocked, organized, and displayed attractively, and reporting any inventory discrepancies
- Store Maintenance: Keeping the sales area clean, safe, and organized, including restocking displays and maintaining proper merchandising standards
- Team Collaboration: Working with other team members to ensure a positive shopping experience, sharing responsibilities, and supporting each other during busy periods
- Safety Compliance: Adhering to store policies, safety regulations, and procedures to ensure a secure shopping environment for customers and staff.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Property Manager
BIENESTAR PROPERTY LEASING, Inc.
01.2014 - 11.2022
- Operational Oversight: Managing daily operations of both wet (fresh produce, meats, seafood) and dry (general merchandise, household items) market sections to ensure efficiency
- Vendor Relations: Establishing and maintaining relationships with vendors and suppliers; negotiating contracts and pricing for goods
- Staff Management: Supervising market staff, including hiring, training, scheduling, and performance management to ensure high service standards
- Market Maintenance: Ensuring cleanliness, safety, and maintenance of facilities, including addressing sanitation and pest control in accordance with health regulations
- Customer Service: Enhancing the shopping experience by addressing customer inquiries, resolving complaints, and implementing feedback to improve service quality
- Financial Management: Overseeing budgets, financial reporting, and revenue collection; managing expenses to ensure profitability
- Marketing and Promotions: Developing and executing marketing strategies and promotions to attract customers and boost sales
- Compliance: Ensuring market operations adhere to local government regulations, health and safety standards, and environmental guidelines
- Inventory Management: Overseeing stock levels, ordering supplies, and ensuring proper inventory control across market sections
- Event Coordination: Planning and organizing events, promotions, or seasonal markets to increase foot traffic and enhance community engagement
- These responsibilities may vary depending on the specific market and management structure but generally encompass these key duties.
Education
BSMgtEng -
Ateneo de Davao University
Davao City, PH03.1985
Skills
- Relationship Building: Fully Aware, Accepts, Can Adjust, Action taker, able to Advance based on another person’s Personality, Proclivity & Point of View
- Great work -ethics/flexibility
- Strong communication, critical thinking & intrapersonal skills
- Client service oriented; ability to work with diversity
- Can work individually and exercise initiative
- Reliable & enthusiastic team player; eager to contribute to team success
- Quickly adapt to fast-paced work environment with proper trainings
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
Certification
- Worker Health & Safety Awareness, Ministry of Labour
- Accessible Customer Service (CTU)
- Privacy Legislation (CTU)
- Respect in the Workplace (CTU)
- Safety First (CTU)
- Asbestos Awareness (CTU)
- WHMIS Training (CTU)
- Forklift Handling: Counter Balance, Reach & Walkie Rider
- Food Handler Certificate (Food SafetyTraining.ca)
Languages
English- Fluent
Tagalog-Fluent
References
- SARA STURCH, (705) 896-7080, CANADIAN TIRE #175
- JOSEPHINE JOJI BELLA, (416) 400-7637, DON MILLS
Timeline
Sales Associate
CANADIAN TIRE
12.2022 - 06.2023
Property Manager
BIENESTAR PROPERTY LEASING, Inc.
01.2014 - 11.2022
BSMgtEng -
Ateneo de Davao University