Alishia Key
Edmonton,AB
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Customer Service
Eds Bowling
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area and facility was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Host/Food Expeditor
Browns Social House
10.2022 - 02.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Assisted preparation of food plates, overseeing quality, and appearance.
Education
High School Diploma -
Victoria School of The Arts
10210 108 AveSkills
- Multitasking proficiency
- Detail-oriented
- Strong work ethic
- Guest engagement
- Hospitality service expertise
Languages
English
Timeline
Customer Service
Eds Bowling
03.2024 - Current
Host/Food Expeditor
Browns Social House
10.2022 - 02.2024
High School Diploma -
Victoria School of The Arts
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