ROMENA KHAN
Brampton,ON
Summary
An accomplished office professional with 3+ years of administrative and customer service experience. Offering extensive experience of working in a school setting providing exceptional support and service to school staff, students, and the public. My experience enables me to stay customer focused, creating, and maintaining personable and professional relationships at all levels.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant/ Guidance Office Assistant
Peel District School Board
03.2024 - Current
- Answered phone, resolving student, staff and parent issues, transferring calls to relevant classrooms
- Employee Time sheet Processing
- Entering daily attendance data, school messenger call out
- Registering new students and withdrawing students/transferring them to other schools
- OSR Management, filing OSR, creating OSR, Requesting OSR, mailing OSR internally and externally
- Managing Outlook calendar for guidance counselors and students
- Printing Transcripts, flex boundary
- Cross enrollment
- Providing first aid assistance to students
Supply School Secretary
Staffworks (Dufferin-Peel Catholic District School Board)
09.2020 - Current
- Documented attendance (Power Schools), School messenger call outs
- Processed student registrations and withdrawals.
- Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
- School cash on line, listed items, reconciled bank statements, processed refunds, printed reports
- Employee time sheet processing
- Webtracks (employee absences), Onsis corrections and reports
- Printing exam papers for secondary night school
- OSR management, preparing OSR, transferring and requesting OSR, mailing OSR internally and externally
- First aid treatment to injured or sick students, concussion protocol
- Preparing OSBIE reports
- Data entry and key boarding processes
- Ordering and managing school supplies
Emergency TA/Classroom Monitor/Lunchroom Supervisor
Peel District School Board
01.2012 - 03.2024
- Developed good relationships with students and staff.
- Helped classroom teachers and supported overall center team.
- Managed school council at elementary, middle school and high school level
- Supervised and planned and executed fundraising events for school council
- Maintained budget records for fundraising activities.
Education
B.A. Degree in Accounting -
University of Guyana
01.1999
Skills
Excellent attention to detail
Excellent mutitasker
Can focus under pressure
Excellent listener and patient
Familiar with school software and procedures
Relevant Experience
- Provided exceptional customer service to all administration, teachers, support staff, parents and students and maintained positive and cooperative working relationships with staff and students.
- Successfully communicated with staff, students and the public about policies, changes, and other relevant information on a timely basis
- Handled all office duties, including phones, emails and preparation and filing of materials and documentation, updating databases and records and other administrative duties as assigned
- Supported students in various classroom settings and provided supervision daily according to established procedures
- Directly supported staff, Principal, Vice Principal, and other staff in managing and maintaining operational workflow
- Managed school council at elementary, middle school, and high school level and supervised and planned fundraising events for school council
Highlight of qualifications
- Supply school secretary for several Elementary and High Schools on Long Term Contract
- Experience with computer software including Power School, School Cash, School messenger, Iren & MS Office
- 8+ years of experience with Peel District School Board
- Great communication and social skills; strong math, typing, and computer skills; attention to detail
- Proficient in MS Word, Excel, and Outlook; typing speed 80 words per minute
- Experience processing student attendance information
- CPR Certified, AED, ASSIST (Applied Suicide Intervention Skills Training)
- Ability to build relationships with clients and internal departments
- A valid criminal record check was obtained yearly from 2012 to present
- Fluent in written and spoken English
Volunteer Experience
- Kingswood Drive Public School (2007-2015)
- Sir John A. Macdonald Middle School (2010-2013)
- Central Peel Secondary (2013-2018)
- Earnscliffe Senior Public School (2015-2018)
- Mayfield Secondary (2017 to 2021)
- Sayeda Khadija Centre (2009 to present)
Languages
English
Full Professional
Certification
CPR/AED
ASSIST (Applied Suicide Intervention Skills Training)
School Cash Online Training
Iren Training
Power School Training
Timeline
Office Assistant/ Guidance Office Assistant
Peel District School Board
03.2024 - Current
Supply School Secretary
Staffworks (Dufferin-Peel Catholic District School Board)
09.2020 - Current
Emergency TA/Classroom Monitor/Lunchroom Supervisor
Peel District School Board
01.2012 - 03.2024
B.A. Degree in Accounting -
University of Guyana
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