Highly motivated and conscious professional, quick learner, determined to work on himself to grow and create the best environment possible for others to grow around him by using great social skills, high level of presence, hard work, compassion, wide perception and positive attitude at all times.
Overview
15
15
years of professional experience
Work History
Scheduler
Alberta health Services
Calgary, AB
10.2019 - Current
Provided vital support to multiple programs within the Calgary Zone.
Completed complex and often urgent staff scheduling tasks within short timelines while paying attention to detail.
Adapted to frequent interruptions and by shifting priorities as ensured that employees were scheduled appropriately.
Proactively identified process improvements
Ensured employee pay data was captured in accordance with AHS policies, procedures, and collective agreement provisions.
Ensured his technical and interpersonal communication skills enabled to provide outstanding customer service to valued clients and helped with training and orientation of new staff.
Key responsibilities included filling pre-booked and immediate shifts that resulted from staff vacation, leave of absence, illness and education leave, anticipating staffing needs and informing managers of shifts that required further attention, entering data for payroll, providing scheduling reports, detailing records and compiling/providing statistical information.
Cleaning Supervisor
Ark Restoration (2015) Inc.
Calgary, AB
03.2016 - 06.2019
Managed highly effective team of 6-8 employees.
Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Wrote scopes, requirements
Delivered an exceptional level of service to each customer by listening to concerns and answering question for sales, marketing, invoicing
Inspected sites or facilities to ensure established safety and cleanliness standards are met
Hired and trained cleaning staff
In charge of preparing budget, estimating costs and keeping financial records
Water Technician
Ark Restoration (2015) Inc.
Calgary, AB
03.2016 - 06.2019
Provided restoration services for structures that have been damaged by fire, mold, water, and weather.
Verified moisture presence and sprayed and fogged upholstery, carpets, and accessories with fabric conditioners and protectors.
Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air and upholstery.
Routinely inspected equipment for preventive and emergency maintenance needs.
Requisitioned supplies and equipment for cleaning and maintenance functions.
Cleaned carpet, upholstery and draperies to remove effects of smoke and water damage.
Delivery Truck Driver
Paradise Truck & Trailer Repairs Inc.
Calgary, AB
02.2015 - 10.2015
Planned efficient routes and adjusted strategies based on current weather and traffic information.
Established long-term relationships with customers by promoting great service and engagement skills and quickly resolving issues.
Coordinated accurate paperwork and collected payments from customers to meet financial objectives.
Delivered exceptional customer service in all interactions to promote satisfaction and maintain company loyalty.
Observed all driving regulations and safety procedures
Conducted vehicle inspections prior to and after every trip
Maintained safe driving habits to protect property and general public on roadways.
Production Planner
Honeywell Aerospace Olomouc Ltd.
Olomouc, Czech Republic
04.2011 - 06.2014
Created production schedules by considering deadlines for customer orders and sales forecasting
Collaborated with end-users on lead times and desired schedules of materials
Checked the exception messages and ensured their minimal occurrence
Updated master data in SAP
Cooperated with the Supervisor-Product Line on the capacity plan
Cooperated with the Sales Department on planning of the pull-ins and push-outs from the customers
Run clear to build analysis and release Work Orders without shortages per the start/finish dates in SAP
Oversaw workload versus inventory base to estimate maximum capacity and to present inefficiencies
Compiled data on spreadsheets to devise forecasts for production planning by gathering input from production staff and leaders.
Developed production procedures by evaluating workflow, devising targeted plans and creating customer order schedules aligned with available materials and resources.
Led and proactively participated at daily, weekly and monthly meetings
Claims Administrator
EXL Service
Olomouc, Czech Republic
11.2010 - 04.2011
Delivered exceptional customer service to all clients by effectively communicating information and actively listening to concerns.
Entered the claims into the system
Processed the claims
Requested additional documents
Participated at meetings and calls with customers
Material Handler
Staffline
Milton Keynes, England
07.2009 - 09.2010
Loaded completed orders on pallets according to delivery numbers.
Coordinated incoming and outgoing shipments and placement of materials to facilitate movement in accordance with scheduling requirements.
Tracked movements with hand-held scanners and daily production sheets to keep records accurate.
Organized warehouse inventory in an effective and efficient manner.
Administrative Support Assistant III at Alberta Health Services - Alberta Public Health NGAdministrative Support Assistant III at Alberta Health Services - Alberta Public Health NG
Environmental Services II at Alberta Health Services - University of Alberta HospitalEnvironmental Services II at Alberta Health Services - University of Alberta Hospital