Manvinder Kaur
Surrey,BC
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
3
3
years of professional experience
Work History
Supervisor
Ricardo’s
White Rock, BC
07.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Customer Experience Associate/ Self-Checkout Attendant/ Cashier
Walmart
Surrey, British Columbia
10.2021 - 06.2023
- Evaluate and assist customers to process all purchase, when needed, and resolve customer issues quickly to provide a hassle-free customer experience
- Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable and enrolling applicable customers to these programs
- Follow up with customers ensuring their satisfaction with the purchases
- Educating customers on the correct and efficient use of self check-out outlets, when applicable.
Education
Business Management Diploma -
Kwantlen Polytechnic University
Surrey, BC04.2023
High School (Major in Accounting and Business) -
Cambridge International High School
Punjab, India05.2018
Skills
- Training and mentoring
- Staff Management
- Safe Food Handling
- Equipment Sanitation
- Supply Management
Languages
English
Full Professional
Awards
Walmart Rewards Mastercard Silver Elite Badge, Received for two consecutive years
For consistently meeting the targets and performing well
Timeline
Supervisor
Ricardo’s
07.2022 - Current
Customer Experience Associate/ Self-Checkout Attendant/ Cashier
Walmart
10.2021 - 06.2023
Business Management Diploma -
Kwantlen Polytechnic University
High School (Major in Accounting and Business) -
Cambridge International High School