Romanmeet Kaur
Belleville
Summary
Dynamic customer service professional with a proven track record at Jobsters, excelling in conflict resolution and data accuracy. Adept at enhancing customer satisfaction through active listening and effective problem-solving. Skilled in CRM software and committed to maintaining high standards in service delivery, even in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Jobsters
12.2024 - 06.2025
- Assisted customers with inquiries, providing accurate information and efficient solutions.
- Processed customer orders and returns using CRM software, ensuring data accuracy.
- Resolved customer complaints through effective communication and problem-solving techniques.
- Collaborated with team members to enhance service delivery and improve customer satisfaction.
- Trained new employees on customer service protocols and system navigation.
- Adapted quickly to changes in product offerings, maintaining up-to-date knowledge for customer interactions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Food Preparation Worker
Pizza Hut
01.2023 - 03.2024
- Prepared ingredients according to standardized recipes, ensuring consistent product quality.
- Operated kitchen equipment safely and efficiently, adhering to health regulations.
- Assisted in maintaining cleanliness and organization of workstations, promoting a safe environment.
- Collaborated with team members to meet customer orders quickly during peak hours.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
High School Diploma -
Loyalist College of Applied Arts And Technology
Belleville, None04-2026
Secondary Education - Medical Genetics
Royal Convent School
Punjab, India03-2024
Skills
- Customer service
- Active listening
- Critical thinking
- Data entry
- Conflict resolution
- Microsoft Excel
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Customer Service Representative
Jobsters
12.2024 - 06.2025
Food Preparation Worker
Pizza Hut
01.2023 - 03.2024
High School Diploma -
Loyalist College of Applied Arts And Technology
Secondary Education - Medical Genetics
Royal Convent School
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