Roman Rachko
Surrey,BC
Summary
Highly organized and customer-centric individual with a background in customer service, eager to transition into the role of an Account Coordinator. Seeking an opportunity to use my interpersonal, organizational, and communication skills to effectively coordinate customer accounts. I am committed to quickly adapting and contributing to the success of the team, bringing a customer-focused approach to account management. As a detail-oriented and dedicated professional, I am excited to learn and grow within the position while contributing to the achievement of company goals and client satisfaction.
Overview
13
13
years of professional experience
Work History
Refinery Operator
West Coast Reduction Ltd
12.2017 - Current
- Overseeing the continuous operation of the refinery.
- Handling the precise offloading and following SOP's for mixing of chemicals.
- Ensuring optimal functionality of machinery, particularly separators and motors, and promptly solving any arising issues with efficiency.
- Vigilantly observing production operations, identifying potential safety hazards, and proactively resolving issues to uphold stringent safety procedures.
- Working in a dynamic, fast-paced environment with a focus on efficiency and precision.
- Methodically collecting samples of products, specifically FFA and FAC, for comprehensive analysis and standardized testing.
Marine Surveyor
IMS International Marine Surveyors Ltd
11.2015 - 12.2017
- Communicated with vessels and clients, overseeing all associated paperwork and signing SDS with NOR.
- Produced and finalized comprehensive vessel report documentation for clients.
- Conducted thorough inspections and surveys of bulking and chemical marine vessels.
- Oversaw and reported on the quantity and quality of commodities loaded from port shore tanks to vessel holds.
- Executed density tests on liquid commodities and conducted precise gauging and sampling of railcars.
Sales Representative
Princess Cruises Ltd
11.2010 - 11.2013
- Preformed sales presentations, managing from planning to delivery. Developed tailored materials, engaged audiences strategically, and collaborated for continuous improvement.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding customer service
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
Education
Certificate - Business Management
Focus College of Professionals
Kelowna05.2015
Master's Degree - Business Management of Organizations
Feodosia Financial-Economic Academy of Kyiv
Feodosia05.2010
Skills
- Self-motivated
- Detail-oriented
- Problem-solving Skills
- Advanced in Microsoft Office Progrmas
- Great Communication Skills
- Multitasking Skills
Languages
Russian
Native or Bilingual
Timeline
Refinery Operator
West Coast Reduction Ltd
12.2017 - Current
Marine Surveyor
IMS International Marine Surveyors Ltd
11.2015 - 12.2017
Sales Representative
Princess Cruises Ltd
11.2010 - 11.2013
Certificate - Business Management
Focus College of Professionals
Master's Degree - Business Management of Organizations
Feodosia Financial-Economic Academy of Kyiv
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