Summary
Overview
Work History
Education
Skills
Timeline
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Roman Morales

Indio

Summary

Dynamic and reliable worker with proven customer service skills at Carl's Jr. Ensuring customer satisfaction through efficient service and effective communication. Adept at maintaining standards, ensuring any patients or individuals needs are satisfied to the best of my ability. Strong attention to detail and ability to handle any task at hand.

Overview

3
3
years of professional experience

Work History

Fast Food Crew Member

Carl's Jr
04.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Demonstrated exceptional multitasking abilities while managing multiple orders during busy shifts without compromising quality or service standards.
  • Took orders, prepared meals, and collected payments.
  • Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing efficient and friendly service during peak hours.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.

Fast Food Crew Member

Del Taco
12.2022 - 05.2023
  • Maintained restaurant cleanliness through regular cleaning duties such as sweeping, mopping, and wiping down surfaces.
  • Adhered to food safety regulations by consistently practicing proper sanitation techniques in the kitchen area.
  • Handled customer complaints professionally, resolving issues promptly to ensure customer satisfaction.
  • Optimized speed of service by quickly assembling food items and packaging them for customer convenience.
  • Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.

Education

High School Diploma -

Indio High School
Indio, CA

Skills

  • Reliability and punctuality
  • Strong communication skills
  • Customer service
  • Documentation skills
  • Attention to detail
  • Computer Literacy

Timeline

Fast Food Crew Member

Carl's Jr
04.2024 - Current

Fast Food Crew Member

Del Taco
12.2022 - 05.2023

High School Diploma -

Indio High School

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Roman Morales