Rozbe Roman Mayel
Coquitlam,BC
Summary
Results-oriented sales and management professional skilled in customer service and staff supervision. Known for providing exceptional service and tenaciously following up. Recognized for professionalism and high integrity as a front-line corporate representative. Demonstrated ability to deliver quick results. Customer-oriented general manager with several years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
17
17
years of professional experience
Work History
General Manager/Senior Estimator
Activated Automatic Door Systems Ltd.
01.2013 - 01.2021
- Review Requests for Qualification (RFQ), Requests for Proposal (RFP), addenda, and all other contractual documents
- Prepare statement of qualification packages, proposals, clarifications and presentations to clients
- Prepare and participate in meetings with clients, joint venture partners and consultants
- Prepare work breakdown structures, quantity takeoffs, and requests for quotes
- Identify local subcontractors and suppliers, solicit quotes and prepare comparison sheets
- Lead and participate in the preliminary and final cost estimates
- Analyze, identify and evaluate project opportunities and risks and mitigation strategies
- Participate in proposal clarifications and contract negotiations
- Participate in the coordination of design development with design team members on Design-Build projects
- Assist in the identification of new project opportunities
- In preparation of final costs estimates, the Senior Estimator will interpret documentation, specification and design drawings to define scope/contents of the estimates
- Responsible for maintaining large working files as supporting documentation for estimating figures including current, accurate information on process for vendors through exclusive contact, marketing material, pre-existing price list etc
- Perform all other related task that will help complete the project
Senior Account Manager
Royal Bank of Canada
01.2008 - 01.2013
- Goal driven, customer-focused sales/account management professional demonstrating consistent achievement of service and sales objectives in highly competitive markets
- Strong team building skills; proven ability to influence performance improvement
- Proficient in all sales cycle phases, from lead generation and presentations to negotiation, closing and follow-up
- Able to resolve customer problems quickly to build goodwill and increase repeat/referral business
- Identifying the needs of customers and then working hard to meet or even exceed them
- Working hard to market and sell the banks products like mortgages, loans and credit cards etc
- Keeping an eye on competitor activity, setting and achieving targets, implementing policies that build trust between the bank and its customers
Store Assistant Manager
Michaels Arts and Crafts and Framing
Langley
01.2004 - 01.2008
- Managed markdowns, invoicing, cash reconciliation and inventory control
- Identified and shopped competition
- Effectively led teams of up to 28 employees within an extremely fast paced environment; hired and scheduled sales associates
- Directed promotions, store events and seminars; demonstrated creative skills and recognized window displays and store layout for buying appeal
- Consistently achieved financial objectives, including sales goals and shrink reduction
- Developed several associates to management positions, earning a reputation as a skilled coach and mentor
- Earned store of the month honors on numerous occasions for sales and compliance excellence
Education
GED -
BCIT
Burnaby, BC06-2003
Graduate -
Burnaby South Secondary School
01.2002
Skills
- Quality Management
- Customer Relationship Management
- Business Development
- Account Management
- Sales
- Customer Retention
- Project Management
- Negotiation Skills
- Training and Development
- Performance Improvements
- Motivation
- Communication Skills
- Time Management
- Human Resources Management
- Customer experiences
- Customer Relations
Languages
Hindi
Professional
Persian
Professional
Russian
Limited
Timeline
General Manager/Senior Estimator
Activated Automatic Door Systems Ltd.
01.2013 - 01.2021
Senior Account Manager
Royal Bank of Canada
01.2008 - 01.2013
Store Assistant Manager
Michaels Arts and Crafts and Framing
01.2004 - 01.2008
GED -
BCIT
Graduate -
Burnaby South Secondary School
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