Roman Gagliano
San Francisco
Summary
Creative and driven Fashion Marketing professional aiming to bring innovative ideas, strong people skills, and advanced marketing strategies to a dynamic team. Passionate about contributing to a company’s growth and success through my expertise in customer service, leadership, and brand development.
Overview
8
8
years of professional experience
Work History
Head Store Manager
2nd Street USA
01.2021 - Current
- Successfully managed a highly popular retail store, leading the team to record-breaking sales for multiple months
- Recruited, hired, and trained exceptional team members, including assistant managers, to enhance store performance
- Implemented innovative sales strategies and merchandising techniques that boosted store profitability
- Maintained high standards of customer service, ensuring a positive shopping experience for all customers
Customer Service Representative
Financial Tech Company
01.2020 - 12.2020
- Assisted customers with technical issues related to financial technology products
- Provided efficient and empathetic customer service, resolving concerns swiftly and maintaining customer satisfaction
Solar Sales Agent
Solar Sales Company
01.2019 - 12.2020
- Consistently ranked as a top sales performer, achieving top 3 in sales for multiple months and leading the company in sales volume several times
- Generated leads, set appointments, and successfully closed sales for solar panel systems
- Developed strong customer relationships and provided tailored solutions to meet their energy needs
Sales Associate
Pacsun
01.2017 - 12.2018
- Maintained sales floor standards and provided excellent customer service
- Assisted in merchandising, inventory management, and daily store operations
- Contributed to achieving sales targets through proactive engagement with customers
Education
Bachelor of Arts - Fashion Marketing
Academy of Art University
San Francisco, CA05.2025
High School Diploma -
Santa Susana High School
Simi Valley, CA01.2019
Skills
- Customer Service
- Leadership and Team Management
- Graphic Design: Adobe Photoshop, Illustrator, InDesign
- Microsoft Office Suite: Word, Excel, PowerPoint
- Marketing Strategy and Brand Development
- Visual Merchandising and Sales Optimization
Timeline
Head Store Manager
2nd Street USA
01.2021 - Current
Customer Service Representative
Financial Tech Company
01.2020 - 12.2020
Solar Sales Agent
Solar Sales Company
01.2019 - 12.2020
Sales Associate
Pacsun
01.2017 - 12.2018
High School Diploma -
Santa Susana High School
Bachelor of Arts - Fashion Marketing
Academy of Art University
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