Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roman Bjeli

Edmonton,AB

Summary

Proven track record in enhancing client satisfaction and expanding market reach, notably with D&M Cleaning & Services. Specializes in residential window cleaning and building maintenance, demonstrating exceptional upselling abilities and fostering significant business growth. Achieved remarkable client trust and safety standards, underscoring a goal-oriented approach with a keen focus on results. Window Cleaner expertly removes built-up dirt and grime from residential and commercial windows using industry-standard techniques and equipment. Travels to client worksites to complete window cleaning tasks while climbing, lifting and bending at varying heights, environments and weather conditions. Consistently uses stabilizing equipment to reduce accidents and meet health and safety regulations.


Leverages consultative sales techniques to understand customer needs and match with optimal solutions. Advanced understanding of successful sales strategies. Learns new products and services quickly to maximize contributions. Results-driven, resilient, and proactive.


Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies.

Overview

6
6
years of professional experience

Work History

Window Cleaning

Business Owner
05.2023 - Current
  • Generated repeat business through exceptional customer service, fostering long-term relationships with satisfied clients.
  • Improved client satisfaction by consistently delivering streak-free window cleaning services.
  • Achieved high levels of customer trust by maintaining professionalism at all times during interactions with prospects at their homes or businesses.
  • Expanded product reach by identifying new neighborhoods and territories for door-to-door sales campaigns.
  • Boosted company revenue by consistently meeting and exceeding sales targets in a highly competitive market.

Building Maintenance Worker & Building Cleaner

D&M Cleaning & Services
02.2020 - Current
  • Operated vacuums and removed loosened dirt from carpets.
  • Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
  • During covid-19 reduced health risks for residents and staff with regular disinfection of high-traffic areas.
  • Enhanced overall cleanliness by performing deep-cleaning tasks on a consistent schedule.
  • Responded to after-hours maintenance emergencies as needed, providing prompt and effective solutions to minimize impact on tenants.

Pressure Washing & Window Cleaning

Pacific Building Maintenance
06.2018 - 06.2020


  • Decreased time spent on each project by efficiently planning and executing window cleaning tasks.
  • Performed window cleaning tasks, ensuring clear visibility and an inviting storefront presentation for customers.
  • Consistently met deadlines by prioritizing tasks and working efficiently as part of a window cleaning team.
  • Enhanced safety measures by regularly inspecting and maintaining window cleaning equipment.

Education

FreeCodeCamp
San Francisco, California
08.2024 - 05.2024

High School Diploma -

Austin O'Brien
Edmonton, AB
06.2021

Skills

  • Residential Window Cleaning
  • Business growth and retention
  • Upselling
  • Goal-Oriented
  • Objection handling
  • Closing Techniques
  • Snow Removal
  • Lawn Mowing
  • Cleaning and sanitizing
  • Building Maintenance

Languages

English
Native or Bilingual
Ukrainian
Limited Working

Timeline

FreeCodeCamp
08.2024 - 05.2024

Window Cleaning

Business Owner
05.2023 - Current

Building Maintenance Worker & Building Cleaner

D&M Cleaning & Services
02.2020 - Current

Pressure Washing & Window Cleaning

Pacific Building Maintenance
06.2018 - 06.2020

High School Diploma -

Austin O'Brien
Roman Bjeli