Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roleen Constantino

Toronto,ON

Summary

  • Proficient in Microsoft Office - Excel, Word, Access, PowerPoint, and Project
  • Office Administration experience....
  • Excellent customer service.....
  • Proficient in Tagalog

Overview

4
4
years of professional experience

Work History

Customer Service Representative

IMPark
03.2019 - 09.2021
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Operating Manager

ButterChick
02.2018 - 07.2021
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Developed systems and procedures to improve operational quality and team efficiency.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.

Education

Business Administration

George Brown College
Toronto, ON
06.2026

Skills

  • Team Leadership and Management
  • Business Administration
  • Inventory Management
  • Customer Service
  • Staff Training and Development
  • Cost Control
  • Communication Skills
  • Problem Solving
  • Microsoft Office Suite (Word, Excel, PowerPoint, Access, Project)

Timeline

Customer Service Representative

IMPark
03.2019 - 09.2021

Operating Manager

ButterChick
02.2018 - 07.2021

Business Administration

George Brown College

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Roleen Constantino