Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rolando Felix

Buena Park

Overview

11
11
years of professional experience

Work History

Security Officer

Defense International
01.2019 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle or by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Asset Protection Associate

Target
04.2017 - 12.2018
  • Patrolled store departments to check for suspicious activities.
  • Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
  • Controlled reduction of loss inventory by protecting company assets.
  • Wrote reports outlining activities and results.

Loss Prevention Officer

Cuaracao
02.2015 - 12.2018
  • Completed incident reports and activity logs for accurate, current records.
  • Patrolled store premises to detect and prevent shoplifting and security breaches.
  • Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
  • Conducted daily store walk-throughs to identify potential security risks.

Gate Guard

RC Iron Works
08.2013 - 02.2015
  • Maintained a safe environment through effective communication with fellow gate guards and supervisors.
  • Enhanced security by diligently monitoring access points and verifying visitor credentials.
  • Kept check-in area clean and neat at all times.
  • Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.

Education

High School Diploma -

Bell Senior High School
Bell, Ca
06-2013

Skills

  • Report writing
  • Incident reporting
  • General security
  • CCTV surveillance
  • Detail-oriented
  • Relationship building and management
  • Conflict de-escalation
  • Patrol operations

Languages

Spanish
Native or Bilingual

Timeline

Security Officer

Defense International
01.2019 - Current

Asset Protection Associate

Target
04.2017 - 12.2018

Loss Prevention Officer

Cuaracao
02.2015 - 12.2018

Gate Guard

RC Iron Works
08.2013 - 02.2015

High School Diploma -

Bell Senior High School
Rolando Felix