Rolando Felix
Buena Park
Overview
11
11
years of professional experience
Work History
Security Officer
Defense International
01.2019 - Current
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle or by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Asset Protection Associate
Target
04.2017 - 12.2018
- Patrolled store departments to check for suspicious activities.
- Monitored and analyzed customer behavior to identify and respond to potential theft and fraud incidents.
- Controlled reduction of loss inventory by protecting company assets.
- Wrote reports outlining activities and results.
Loss Prevention Officer
Cuaracao
02.2015 - 12.2018
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
- Conducted daily store walk-throughs to identify potential security risks.
Gate Guard
RC Iron Works
08.2013 - 02.2015
- Maintained a safe environment through effective communication with fellow gate guards and supervisors.
- Enhanced security by diligently monitoring access points and verifying visitor credentials.
- Kept check-in area clean and neat at all times.
- Contributed to improved efficiency by accurately logging entry and exit details for vehicles, personnel, and deliveries.
Education
High School Diploma -
Bell Senior High School
Bell, Ca06-2013
Skills
- Report writing
- Incident reporting
- General security
- CCTV surveillance
- Detail-oriented
- Relationship building and management
- Conflict de-escalation
- Patrol operations
Languages
Spanish
Native or Bilingual
Timeline
Security Officer
Defense International
01.2019 - Current
Asset Protection Associate
Target
04.2017 - 12.2018
Loss Prevention Officer
Cuaracao
02.2015 - 12.2018
Gate Guard
RC Iron Works
08.2013 - 02.2015
High School Diploma -
Bell Senior High School