Rolando Andrade, Jr
Garden Grove
Summary
Experienced server with comprehensive knowledge of menu items and dietary restrictions, ensuring accurate order taking and timely service. Maintained sanitation standards in compliance with health regulations while managing multiple tables efficiently. Collaborated effectively with kitchen and front-of-house staff to enhance operational flow and customer satisfaction. Demonstrated strong communication skills by engaging with guests and promoting daily specials, contributing to a positive dining experience.
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
DIN TAI Fung Restaurant
Anaheim
05.2024 - 05.2025
- Provided vast knowledge of menu and expertise in dealing with guests with dietary or allergy restrictions
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Maintained 4 tables at a time (8-22 people) with a smile.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Server
Olive Garden
Huntington Beach
08.2023 - 04.2024
- Prepared drinks according to standard recipes.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Prepared checks, itemizing total meal costs and taxes.
Education
High School Diploma -
Bolsa Grande
Garden Grove, CA06-2022
Skills
- Menu knowledge
- Order accuracy
- Sanitation standards
- POS operation
- Team collaboration
- Customer service
- Time management
- Sales promotion
- Effective communication
- Attention to detail
- Exceptional customer service
- Take-out service
- Sales expertise
- Responsible beverage service
Timeline
Server
DIN TAI Fung Restaurant
05.2024 - 05.2025
Server
Olive Garden
08.2023 - 04.2024
High School Diploma -
Bolsa Grande