Summary
Overview
Work History
Education
Skills
Timeline
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Roland Ungama

Ottawa,ON

Summary

To obtain a challenging position where I can apply my diverse skills While contributing to the success of my employer. Dependable Cook with expertise preparing foods in fast-paced settings. Team-minded professional knowledgeable in food safety, attractive presentation and stock management. Efficient multitasker with talents in recipe management and development.

Overview

23
23
years of professional experience

Work History

Line Cook Superviser

Heart &Crown
05.2014 - 01.2023
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Prepared multiple orders efficiently during peak times with high accuracy in order to leave customer satisfied.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Accurately completed end-of-day financial tasks such as cash and card transactions daily.
  • Collaborated with servers to collect information about specific customer desires and dietary needs.
  • Monitored food preparation, production and plating for quality control.
  • Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
  • Created new recipes, outlined steps and training staff on correct preparation.

Server/Bartender/Manager

Bistro Ambrosia Gatineau QU
05.2008 - 01.2010
  • Assessed bar customers needs and preferences and made recommendations.
  • Inspected dishes and utensils for cleanliness.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Checked guests' identification before serving alcoholic beverages.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to prevent inappropriate behavior.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Server

Vittoria trattoria
06.2000 - 01.2006
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Scheduled numerous reservations and managed seating arrangements simultaneously while it was in high-traffic while maintaining calm, professional demeanor.
  • Stayed up-to-date on menu changes to help customers make food choices.

Education

Mechanical Engineering

Algonquin College
Ottawa, ON
2003

Skills

  • Cutting Techniques
  • Food Presentation Talent
  • Menu Planning
  • Team Oriented
  • Special Orders
  • Ingredients Measuring
  • Motivating Performers
  • Vendor Liaising

Timeline

Line Cook Superviser

Heart &Crown
05.2014 - 01.2023

Server/Bartender/Manager

Bistro Ambrosia Gatineau QU
05.2008 - 01.2010

Server

Vittoria trattoria
06.2000 - 01.2006

Mechanical Engineering

Algonquin College

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Roland Ungama