Roland Donkor
Brampton,ON
Summary
A highly-motivated professional with a desire to take on new challenges. Strong worth ethic, adaptability, exceptional interpersonal and excellent time management skills. Adept at working effectively unsupervised and quickly mastering new skills. Excellent research, technical and problem-solving skills. Detail-oriented with the ability to handle challenging work. Great Communication, Great Organizational skills, Great Customer Service, Physical Stamina, Product Knowledge, Telephone Etiquette, Team Work
Overview
5
5
years of professional experience
7
7
years of post-secondary education
Work History
Warehouse Associate
OLAM GHANA
Kumasi, Ashanti Region, Ghana
01.2022 - 03.2023
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently lifted materials weighing as much as 50 pounds.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Confirmed accuracy, quality and quantity of materials received and listed on BOL.
- Utilized forklifts and other equipment to load and unload materials, following safety guidelines and maintaining an organized warehouse layout.
Warehouse Assistant
MCDAN Shipping Company Limited
Accra, Greater Accra, Ghana
05.2021 - 12.2021
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Participated in training and development opportunities to provide workers with knowledge and skills to work productively.
- Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
- Assisted with stock takes and cycle counts to promote accurate inventory processes.
- Collaborating with other departments to optimize warehouse operations and keep production high.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
Field Project Supervisor
Attachy Construction
Kumasi, Ashanti Region, Ghana
02.2018 - 01.2020
- De-escalated problematic customer concerns, maintaining calm, friendly demeanour.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
- Facilitated workshops to collect project requirements and user feedback.
- Sourced, vetted and managed vendors needed to accomplish project goals.
- Defined manpower, equipment and resource needs for field projects, keeping open lines of communication with specialists and contractors to meet project milestones on time and on budget.
- Delivered completed projects on time by prioritizing multiple tasks.
- Communicated deadline updates, outlined action items and offered targeted solutions to team members.
- Trained employees in safety procedures and protocols as directed by company regulations.
- Maintained open communication by presenting regular updates on project status to customers.
- Verified quality of deliverables and conformance to specifications before submitting to clients.
Education
Bachelor of Arts - Information Studies And Political Science
University of Ghana
Accra, Ghana 09.2017 - 10.2021
High School Diploma -
Opoku Ware Senior High School
Kumasi, Ghana 07.2014 - 05.2017
Skills
Environmentally Controlled Storage
Timeline
Warehouse Associate
OLAM GHANA
01.2022 - 03.2023
Warehouse Assistant
MCDAN Shipping Company Limited
05.2021 - 12.2021
Field Project Supervisor
Attachy Construction
02.2018 - 01.2020
Bachelor of Arts - Information Studies And Political Science
University of Ghana
09.2017 - 10.2021
High School Diploma -
Opoku Ware Senior High School
07.2014 - 05.2017