Roland Cruz
Toronto,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable professional with experience and well-developed critical thinking, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty.
Overview
4
4
years of professional experience
Work History
Crew Member
McDonald's
Toronto, ON
12.2025 - Current
- Assisted in maintaining cleanliness and organization of work areas.
- Collaborated with team members to efficiently fulfill orders during peak hours.
- Operated equipment and adhered to safety protocols for food preparation.
- Engaged with customers to promote specials and enhance their dining experience.
- Cleaned and maintained all areas of restaurant to promote clean image.
Mental Health and Well-Being Youth Leadership
Toronto District School Board
Toronto, Ontario
07.2022 - 07.2022
- Organized outreach activities to raise awareness about available mental health services.
- Provided emotional support and crisis intervention to individuals in need of mental health services.
- Attended educational classes to help youth learn and practice new coping skills.
- Modeled appropriate communication and problem-solving skills in crisis situations involving patients, family or staff.
- Participated in developing new ways to manage stress and provide ways to create a safer learning environment.
Education
High School Diploma -
Newtonbrook Secondary School
155 Hilda Ave, North York ON M2M 1V606-2025
Advanced Diploma - Massage Therapy
Humber College
Toronto04-2028
Skills
- Active listening
- Multitasking and organization
- Flexible and adaptable
- Problem resolution
- Communication skills
- Teamwork and collaboration
- Customer service
- Time management
Accomplishments
- Certificate & Medal for mathematics Pascal contest from University of Waterloo
Languages
English
Native/ Bilingual
French
Professional
Affiliations
- Track Athlete for York University Track and Field Club
Timeline
Crew Member
McDonald's
12.2025 - Current
Mental Health and Well-Being Youth Leadership
Toronto District School Board
07.2022 - 07.2022
High School Diploma -
Newtonbrook Secondary School
Advanced Diploma - Massage Therapy
Humber College