ROLAKE ADAMS

Hold interviews with patients to hear concerns, gather health history, and understand objectives.\

Make appointments, contacted patients for follow-ups, coordinated with insurance companies, and handled billing issues.

Treatment planning and scheduling patients, including post-follow-up for those who require General Anesthesia for dental treatment.

Assist dentists in helping patients determine optimal treatment options. Sending treatment estimates/predeterminations to insurance companies Complete insurance verifications and claim forms for patient intake and processing.

Conducts financial consultations with patients and sets up payment plans. Initiates monthly in-office and hospital general anesthesia treatment schedules, increasing access to care previously not available to practice

• Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in patients.
• Welcomed patients and settled them in for their appointment.
• Responded to inquiries from callers seeking information.
• Exited patients by putting billings through to Insurance and Collection of co pay where necessary.
• Scheduled and confirmed appointments, communicated with patients, and updated patients' records.
• Sorted, received, and distributed mail correspondence between departments and personnel.

• Completed basic and specialized dental procedures across a diverse client base and age group
• Participated in dental health programs to educate the community
• Evaluated teeth for misalignment and structural problems to diagnose conditions and treat or refer for specialist care
• Assisted senior residents in research projects and under the guidance of mentors efficiently performed all dental procedures
• Explained procedures, answered questions, and administered additional pain relief to help patients feel comfortable
• Collected information from patients, parents, and guardians about dental care and issues of concern
• Treated patients on an emergency basis to repair tooth injuries, and fractured facial bones
• Reviewed x-rays to identify cavities and other issues.

• Examined patients' teeth, gums, and surrounding tissue to diagnose disease, injury, and decay and plan appropriate treatment
• Completed patient paperwork, taking medical history, and accurately recorded treatment information in patient records
• Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients
• Treated, supported, and cared for 30 patients per day on average by efficiently focusing on individual patients
• Educated patients on proper oral hygiene to promote oral health and disease prevention
• Wrote denture fabrication instructions and prescriptions for use by denturists and dental technicians
• Treated infections caused by chronic and acute conditions and diseases within soft oral tissues.

• Consulted patients to explain treatment plan details and information about upcoming dental procedures
• Demonstrated proper flossing and brushing techniques to patients
• Delivered compassionate care and calmed anxious patients
• Conducted numerous community outreach campaigns
• Performed root canals, filled cavities, teeth extractions and instructed patients on pain management to repair dental structures with minimal discomfort to patients
• Educated patients on proper oral hygiene to promote oral health and disease prevention.

• Performed non-surgical periodontal therapy including scaling and root planning and gingival curettage
• Evaluated adult patients for a wide range of problems of the mouth, including periodontal disease, wisdom tooth impaction, tumors, infections, and injuries
• Completed x-rays, administered anesthesia, and prescribed anti-anxiety, pain relief, and/or antibiotic medication when necessary
• Evaluated patients' teeth for gum disease and decay
• Treated infections and injuries to the oral cavity and related areas Treated, supported, and cared for 20 patients per day on average by efficiently focusing on individual patients
• Followed up with patients after procedures for proper pain management
• Participated in dental health programs to educate the community.

• Comprehensive patient management with proper diagnosis with intraoral radiographs, advising proper and affordable treatment plan
• Reviewed x-rays to identify cavities and other pathologies
• Assisted specialists in mandibular fractures, emergency cases and crown, bridge, and teeth realignment procedures
• Took full mouth series x-rays of patient's teeth and assessed results
• Documented dental care services by charting in patient records
• Interacting with patients and doing basic medical procedures like venipuncture
• Performed root canals, filled cavities and instructed patients on pain management to repair dental structures with minimal discomfort to patients
• Assisted during crown, bridge and teeth realignment procedures.