Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ROKSANA CHUNZHUK

Vancouver,Canada

Summary

Friendly and reliable professional with over 10 years in customer service, food service, and logistics. Quick to learn new skills and adapt to fast-paced environments, with experience in cash handling, merchandising, and inventory. Detail-oriented, calm under pressure, and dedicated to making customers feel welcome and valued.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Assistant Barista / Kitchen Assistant

Tchibo Coffee Shop
03.2025 - 06.2025
  • Prepared hot and cold beverages, operated coffee machines
  • Took orders, operated cash register and POS system
  • Maintained cleanliness in the hall and kitchen
  • Communicated with guests and created a welcoming atmosphere
  • Delivered personalized customer service, providing product recommendations and boosting customer satisfaction
  • (Part-time)

Driver & Kitchen Assistant

Altstadt Sushi Restaurant
11.2023 - 02.2025
  • Organized timely delivery of orders and maintained polite interaction with customers
  • Prepared and packaged dishes, assisted chefs in cooking
  • Controlled quality of prepared dishes before dispatch
  • Managed stock and purchased products from suppliers
  • Maintained cleanliness of workplace and equipment
  • Trained new employees in service and sanitation standards

Executive Assistant / Secretary

UGMK
06.2011 - 08.2017
  • Provided administrative office support and coordinated logistics

Education

Master's Degree - Enterprise Economics

Odessa State Economic University (OSEU)
01.2010

Skills

  • Speed and efficiency under pressure
  • Team collaboration
  • Time management and multitasking
  • Attention to details
  • Punctual and Reliable
  • Cash handling and POS System
  • Adaptability & Flexibility
  • Food Preparation
  • Strong communication skills
  • Stress resilience
  • Quick learner
  • Customer service excellence
  • Conflict resolution
  • Cleanliness and hygiene maintenance
  • Training new staff
  • Advanced computer user, proficient in Microsoft Word and Excel

Certification

  • Certified Practitioner, Basic DNA ThetaHealing – THINK Institute, 2025
  • Courses in regression therapy, quantum psychology, and energy therapy
  • Human resources certificate, 2012, Odessa, Ukraine

Languages

English
Professional Working
German
Limited Working
Ukrainian
Native or Bilingual
Russian
Native or Bilingual

Timeline

Assistant Barista / Kitchen Assistant

Tchibo Coffee Shop
03.2025 - 06.2025

Driver & Kitchen Assistant

Altstadt Sushi Restaurant
11.2023 - 02.2025

Executive Assistant / Secretary

UGMK
06.2011 - 08.2017

Master's Degree - Enterprise Economics

Odessa State Economic University (OSEU)
ROKSANA CHUNZHUK