Rojina Ghazikhani
Saint John,NB
Summary
Experienced with sales team leadership, customer relationship management, and strategic planning. Utilizes sales strategies to drive revenue growth and improve client satisfaction. Track record of effective communication and team collaboration, ensuring consistent achievement of sales goals.
Overview
9
9
years of professional experience
Work History
Assistant Sales Manager
Rogers Communications
01.2024 - 03.2025
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Event Coordinator and Sale Specialist
Melber Agency
08.2021 - 07.2023
- Coordinated schedules and timelines for events.
- Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
- Managed event logistics and operations.
- Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
Hotel Manager
Padidar Khazar Hotel
04.2016 - 12.2019
- Hired and trained new employees, demonstrating best methods for serving clients and guests.
- Regularly analyzed guest feedback data to identify and address areas where improvements could be made, resulting in consistently high customer satisfaction ratings.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Conducted regular staff performance evaluations, identifying areas for improvement and providing constructive feedback.
Education
Bachelor of Architecture - Architecture
Azad University
Tehran, Iran05-2019
Skills
- Goals and performance
- Team building and development
- Sales reporting
- Sales goals
- Staff management
Languages
English
Full Professional
Persian
Native or Bilingual
Turkish
Full Professional
Timeline
Assistant Sales Manager
Rogers Communications
01.2024 - 03.2025
Event Coordinator and Sale Specialist
Melber Agency
08.2021 - 07.2023
Hotel Manager
Padidar Khazar Hotel
04.2016 - 12.2019
Bachelor of Architecture - Architecture
Azad University
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