Rojesh Bikram Shah
Surrey
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Supervisor
taste of nepal
surrey
02.2024 - 01.2026
- Supervised daily operations to ensure high-quality customer service.
- Managed inventory levels to maintain stock availability and freshness.
- Coordinated team schedules to optimize workflow efficiency.
- Directed and supervised team of 15 employees in daily operations.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Created new strategies for improving customer service standards within the organization.
Supervisor
Layali coffee shop
doha
03.2022 - 01.2023
- Supervised daily operations to ensure high-quality customer service.
- Trained new staff on food safety and preparation standards.
- Maintained cleanliness and organization of workstations throughout shifts.
- Directed and supervised team of 15 employees in daily operations.
- Managed budget for department, ensuring all expenses stayed within allocated funds.
- Managed inventory levels to maintain stock availability and freshness.
- Assisted in implementing new menu items and promotions.
Education
BBA - Hotel Management
Gems
Kathmandu03-2018
Skills
- Customer service
- Team leadership
- Inventory management
- Budget oversight
- Employee training
- Process improvement
Certification
serve with right
Timeline
Supervisor
taste of nepal
02.2024 - 01.2026
Supervisor
Layali coffee shop
03.2022 - 01.2023
BBA - Hotel Management
Gems