Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Languages
Affiliations
Timeline
Generic

Rojay Ferron

Portage,Canada

Summary

As a Client Service Advisor and Student Ambassador at the Government of Canada's Pension Centre, I contributed to public outreach and case management with a strong commitment to precision and community engagement. I facilitated onboarding sessions, organized events, and supported client services, efforts that helped connect and inform diverse audiences. My academic foundation in Commerce at Mount Allison University, with a concentration in International Economics, enhances my ability to approach problems from a global and analytical perspective. In addition, my minor in Visual Culture & Material Studies and a Certificate in Visual Literacy strengthen my ability to interpret and communicate complex information effectively across visual and written formats. Anticipating graduation in May 2025, I am eager to apply my interdisciplinary background and experience in government services to impactful roles in economic analysis, business strategy, or public service.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Student Ambassador

Government of Canada - Pension Centre
Shediac, Canada
06.2024 - 03.2025
  • Conducted onboarding sessions for new students to familiarize them with the Government of Canada - Pension Centre.
  • Assisted in organizing and hosting engaging student events to foster a sense of community among students.
  • Facilitated meetings for students to address concerns and provide a platform for their voices to be heard.

Student-Client Service Advisor

Government of Canada - Pension Centre
Shediac, Canada
05.2023 - 03.2025
  • Calculated overpayments and sent letters to request amounts.
  • Reviewed cases to ensure necessary actions were taken before closure.
  • Updated records with great accuracy in Penfax and Siebel.
  • Cross-referenced records like obituaries and death certificates to confirm dates.

Order Picker

KENT DISTRIBUTIONS LTD
Dieppe, Canada
05.2022 - 08.2022
  • Managed order picking process, ensuring accurate and timely fulfillment of customer orders.
  • Utilized organizational skills to efficiently locate and retrieve products from shelves.
  • Assembled final products and prepared them for loading onto trucks.

Machine Operator

Cape Bald Packers Limited
Cap-Pelé, Canada
04.2020 - 08.2021
  • Removed seafood from trucks and sent them to designated areas.
  • Extracted lobster and crab meat from shells, weighed, and packaged products.

Education

Bachelor of Commerce - BCom - International Economics & Visual Literacy

Mount Allison University
Sackville, NB
05.2025

Skills

  • Visual Literacy
  • Regulatory compliance
  • Adaptability and flexibility
  • Critical thinking
  • High Level Of Accuracy
  • Presentation skills
  • Public information research
  • Effective communication

Certification

  • Certificate in Visual literacy & Culture
  • Privacy Breach Prevention and Reporting
  • Prevention of Fraud and Wrongdoing - What should I do?
  • PSPC Talent Placements
  • Insider Threat

Languages

English, Full Professional

Languages

English
Native/ Bilingual

Affiliations

  • Varsity Soccer team

Timeline

Student Ambassador

Government of Canada - Pension Centre
06.2024 - 03.2025

Student-Client Service Advisor

Government of Canada - Pension Centre
05.2023 - 03.2025

Order Picker

KENT DISTRIBUTIONS LTD
05.2022 - 08.2022

Machine Operator

Cape Bald Packers Limited
04.2020 - 08.2021

Bachelor of Commerce - BCom - International Economics & Visual Literacy

Mount Allison University
Rojay Ferron