Roja Nadichera
Vancouver,Canada
Summary
Accomplished human resources professional with extensive experience in full cycle recruitment, training, administrative assistance and performance management. Proven ability to build and maintain positive relationships with employees and management. Strong organizational skills with a commitment to adhering to relevant laws and regulations.
Overview
7
7
years of professional experience
Work History
Clothing Advisor and Cashier
Sportchek
09.2023 - Current
- Provided exceptional customer service and assisted customers with their clothing selections
- Maintained inventory and ensured the sales floor was well-organized and visually appealing
- Worked collaboratively with the sales team to achieve sales targets and improve customer satisfaction
Human Resource Recruiter Intern
GAOTek Inc
04.2023 - 10.2023
- Trained in full cycle recruitment including posting job ads, screening, interviewing, hiring, and onboarding
- Demonstrated reliability and commitment as a team player in the HR division, contributing to the advancement of business objectives
Human Resources Manager -Recruitment
People Tech Group
04.2020 - 04.2022
- Attained a 25% increase in time-target metrics by establishing and employing effective recruitment strategies that source top quality candidates
- Carried out full cycle recruitment processes, including sourcing, interviewing, and onboarding employees for both technical and non-technical roles in various fields
- Developed close professional relationships with hiring managers to ensure their workforce needs were met in a manner consistent with the goals of the company and its culture
- Used analytics to improve processes, such as cost recruitment and candidate experience without compromising the quality of the hire
- Leveraged substantial campus recruitment expertise to form strategic connections with top colleges, arrange on-campus career fairs and information sessions, and engage emerging talent, thereby expanding the entry-level talent pipeline and improving the company's employer brand
- Maintained applicant tracking systems (ATS) and recruitment statistics ensuring adherence to employment regulations and principles of good practice in hiring
- Utilized strong administrative abilities to streamline document management, organize scheduling, and handle interdepartmental contacts, resulting in effective HR operations and adherence to business policy
Human Resource Associate (Assistant Manager)
Hinduja Global Solutions
06.2018 - 03.2020
- Assisted with drafting and implementing Human Resource policies and initiatives while ensuring adherence to company policies and the applicable employment legislation
- Handled recruitment, onboarding, and workforce engagement activities aimed at increasing workforce retention and productivity
- Assisted in employee relations, performance appraisal, and other disputes to encourage a favorable work environment
- Reviewed metrics on various aspects of the HR function and offered the management guidance for decisions based on information as well as suggestions for improvement in activities undertaken
Subject Matter Expert (Team Lead)
Hinduja Global Solutions
06.2018 - 03.2020
- Trained and mentored new hires on company processes and procedures, ensuring they were well-prepared to perform their roles effectively
- Focused on enhancing new hires' communication skills, particularly for international voice processes, to improve customer interactions
- Collaborated with the talent acquisition team by reviewing applications and conducting interviews to select suitable candidates for various projects
Process Consultant
Hinduja Global Solutions
01.2018 - 06.2018
- Provided high-quality customer service in the US healthcare voice process, assisting customers with their insurance coverage and billing claims
- Evaluated and processed Health, Auto, and Workers Compensation insurance claims to ensure accurate billing and client satisfaction
- Ensured that insurance claims were properly assessed and billed so that clients received their entitled financial settlements promptly
Education
Masters of Global Management -
Royal Roads University
Victoria, BC07.2023
Bachelor Of Arts - Public Administration
Osmania University
Hyderabad, India04.2017
Skills
- End-to-End Recruitment
- Employee Training
- Performance Evaluation
- Workplace Relationship Management
- Clerical Assistance Expertise
- Customer Relations
- Microsoft Office Proficiency
- Strategic Development
- Analytical Problem-Solving
- Process Optimization
Additional Information - Attributes
- Resilient under pressure with a commitment to learning and personal growth.
- Friendly and sociable with a proactive approach to challenging tasks.
Timeline
Clothing Advisor and Cashier
Sportchek
09.2023 - Current
Human Resource Recruiter Intern
GAOTek Inc
04.2023 - 10.2023
Human Resources Manager -Recruitment
People Tech Group
04.2020 - 04.2022
Human Resource Associate (Assistant Manager)
Hinduja Global Solutions
06.2018 - 03.2020
Subject Matter Expert (Team Lead)
Hinduja Global Solutions
06.2018 - 03.2020
Process Consultant
Hinduja Global Solutions
01.2018 - 06.2018
Bachelor Of Arts - Public Administration
Osmania University
Masters of Global Management -
Royal Roads University
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