Rohullah Samim
Mississauga,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Motivated Service Worker with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
1
1
year of professional experience
Work History
Planet Fitness
Member Services Representative
Mississauga, ON
04.2022 - Current
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Prepared variety of different written communications, reports and documents.
- Used coordination and planning skills to achieve results according to schedule.
- Identified issues, analyzed information and provided solutions to problems.
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Used Microsoft Word and other software tools to create documents and other communications.
Education
High School Diploma -
Habibya High School
Kabul Afghanistan12.2008
Skills
- Fitness Education
- Fitness Training
- Fitness Improvements
- Fitness Programming
- Active Listening
- Business Development Understanding
- Credit Card Payment Processing
- Staff Training
- Report Creation
- Retail Sales Customer Service
- Microsoft Word
- Customer Relations
- Senior Leadership Support
- Report Preparation
- Brand Representation
- Refund Processing
- Fitness Understanding
- Fitness Management
- Fitness Class Development
- Assess Team Fitness
- Fitness Program Design
- Fitness-Level Accommodations
Timeline
Planet Fitness
Member Services Representative
04.2022 - Current
High School Diploma -
Habibya High School
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