ROHITH GEORGE ROY
Sarnia,ON
Summary
Proven skills in pulling, inspecting and packaging items for shipment to domestic and international destinations. Successful at operating equipment, maintaining safety and promoting good relations with clients. Involves operating equipment on product line. Must keep the product in spec while still maintaining high quality product. Involves leader skills. Must be able to keep accurate and legible records.
Overview
4
4
years of professional experience
Work History
Forklift Operator
Teppen Corporation
Strathroy, ON
08.2023 - 03.2024
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Reduced loading times for shipping trucks by efficiently organizing and staging pallets.
- Ensured timely delivery of products by accurately picking orders from storage areas.
- Maintained optimal inventory levels with precise forklift operation and proper storage techniques.
Shipping Manager
Agrawest Investments Limited
Souris, PE
11.2021 - 01.2023
- Prepared shipping documents and invoices, processed payments, and fielded client questions.
- Lead team of Number employees packaging, palletizing and shipping up to Number boxes per day.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Pulled, verified, and packaged items for shipment.
Process Operator
Agglomerate Line, Agrawest Investments Limited
Souris, PE
10.2020 - 10.2021
- Communicate with other shifts about possible problems, product that needs blended, line changes etc
- Responsible for meeting all QA specifications on all finished products; this includes physical attributes as well as proper labeling for all totes
- Keep supervisor informed of process and / problems
- Complete other responsibilities deemed necessary by supervisor.
Customer Service Advisor
Concentrix
12.2019 - 10.2020
- Explained charges, fees, terms of sales and service agreements to over 30 customers daily
- Helped large volume of customers every day by approaching conversations with positive attitude and focus on customer satisfaction
- Maintained strong listening, consultative and problem-solving abilities and using scripted sequences to address all concerns
- Wrote and proofed orders to reflect proper pricing and discounts
- Promoted strong customer satisfaction by diagnosing and troubleshooting product issues without need for escalated support.
Education
Post Graduate Diploma - Business Management International Business
Lambton College of Applied Arts and Technology
Sarnia, ON04.2019
Bachelor of Commerce - Accounting And Finance, Science
Mar Augusthinose College
05.2016
MES Indian School
Doha, Qatar03.2013
Skills
- Familiar with production and packaging equipment
- Drive Forklift
- Strong mechanical aptitude
- Good paperwork and mathematical skills
- Ability to work well with supervisors and other employees
- Good time management
- Must be able to work overtime as needed
- Knowledge of HACCP and GMP, s
- Plant Operations
- International Shipments
- Verbal and Written Communication
- Recordkeeping Accuracy
- Microsoft Excel
- Incoming Shipments Review
- Interactive Communication Skills
- Shipping Documentation
- Team Leadership
Reference
Available upon request.
Timeline
Forklift Operator
Teppen Corporation
08.2023 - 03.2024
Shipping Manager
Agrawest Investments Limited
11.2021 - 01.2023
Process Operator
Agglomerate Line, Agrawest Investments Limited
10.2020 - 10.2021
Customer Service Advisor
Concentrix
12.2019 - 10.2020
Post Graduate Diploma - Business Management International Business
Lambton College of Applied Arts and Technology
Bachelor of Commerce - Accounting And Finance, Science
Mar Augusthinose College
MES Indian School