Rohit Thakur

Achievements:

1. Sales Growth: Successfully increased monthly sales by implementing effective marketing strategies and promotions.
2. Customer Satisfaction: Improved customer satisfaction scores through staff training and enhanced service protocols.
3. Staff Retention: Reduced turnover by developing a positive work environment and recognizing employee contributions.
4. Operational Efficiency: Streamlined kitchen operations, leading to faster service times and reduced food waste.
5. Community Engagement: Established partnerships with local organizations to boost brand visibility and community support.

Responsibilities:
1. Staff Management: Hire, train, and supervise staff, ensuring they meet service and food quality standards.
2. Financial Oversight: Manage budgets, monitor expenses, and analyze sales data to maximize profitability.
3. Customer Service: Address customer complaints and feedback to ensure a positive dining experience.
4. Inventory Control: Oversee inventory management, ensuring optimal stock levels and minimizing waste.
5. Compliance: Ensure adherence to health, safety, and sanitation regulations in the kitchen and dining areas.
6. Marketing Initiatives: Implement promotional campaigns to attract new customers and retain existing ones.
7. Training and Development: Conduct regular training sessions to improve staff skills and knowledge about products.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Carefully interviewed, selected, trained, and supervised staff.
• Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
• Reconciled cash and credit card transactions to maintain accurate records.