Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jasveer Kaur

Truro

Summary

Dynamic and results-oriented professional with extensive experience in retail and food service management, notably at Dollarama. Excelled in customer service and problem-solving, significantly enhancing customer satisfaction and team productivity. Demonstrated exceptional multitasking and organizational skills, adept at fostering a positive work environment and streamlining operations for efficiency.

Overview

2
2
years of professional experience

Work History

Store Manager

Dollarama
09.2024 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.

Crew Member

McDonald's
09.2024 - Current
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Pizza Maker

Karachi Pizza
11.2022 - 09.2024
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.

Education

General Business -

Loyalist College
Toronto, ON
12.2023

Skills

  • Customer service
  • Problem-solving
  • Customer relations
  • Multitasking and organization

Languages

English
Professional Working

Timeline

Store Manager

Dollarama
09.2024 - Current

Crew Member

McDonald's
09.2024 - Current

Pizza Maker

Karachi Pizza
11.2022 - 09.2024

General Business -

Loyalist College

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Jasveer Kaur