Rohit Singh
New Westminster,BC
Summary
Dynamic professional with a proven track record in customer service and package handling, demonstrated during my tenure at FedEx. Skilled in problem-solving and time management, I enhanced customer satisfaction and maintained a clean driving record. My ability to work independently and collaborate effectively has consistently improved operational efficiency and service quality.
Overview
1
1
year of professional experience
Work History
Courier
FedEx
06.2024 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
Chef
A&W
05.2024 - 06.2024
- Oversaw grill, stove, and oven, and cleaned equipment after every shift.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Reduced food waste with strategic menu planning and inventory control techniques.
Assisstant Manager
Fetch Panda Convenience Store
07.2023 - 04.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Associate Of Arts - Arts
University Canada West
Vancouver, NoneSkills
- Working independently
- Attention to detail
- Problem-solving
- Customer service
- Time management
- Excellent driving skills
- Package handling
- Clean driving record
- Valid Driver's license
- Verbal and written communication
- Team collaboration
- Multitasking and organization
Languages
English
Professional Working
Timeline
Courier
FedEx
06.2024 - Current
Chef
A&W
05.2024 - 06.2024
Assisstant Manager
Fetch Panda Convenience Store
07.2023 - 04.2024
Associate Of Arts - Arts
University Canada West
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