ROHIT SHARMA
Surrey,Canada
Summary
Experienced with strategic planning, market analysis, and business development. Utilizes innovative thinking and operational expertise to drive venture success. Track record of fostering strong team dynamics and achieving sustainable growth.
Overview
7
7
years of professional experience
Work History
Entrepreneur
Self-employeed
10.2024 - Current
- Built strong brand recognition and customer loyalty by delivering high-quality products and services consistently over time.
- Improved customer satisfaction with exceptional project management skills and timely delivery of products and services.
- Launched new product lines successfully through comprehensive planning, strategy and research.
- Determined business plan, mission statement, and vision.
Automotive Service Manager
MR.LUBE
06.2022 - 10.2024
- Reviewed and prioritized assigned work orders and coordinated workflow to meet quoted deadlines.
- Training new hires.
- Managing opening and closing procedures.
- Performed routine and scheduled maintenance services.
- Maintained cleanliness of work area.
- Explained complex repair procedures in simplified terms to support informed decision-making and customer satisfaction.
- Ensured proper and efficient functioning.
- Consistently met or exceeded monthly performance targets set by upper management in terms of revenue generation, customer satisfaction ratings, and operational efficiency metrics.
Delivery Courier
Fedex Express
05.2021 - 10.2021
- Performed routine maintenance on delivery vehicles, such as monitoring fluid levels and replenishing fuel.
- Planned and followed most efficient routes for delivering goods.
- Was delivered according to delivery route.
- Loaded vehicles with listed goods, checking for proper loading and taking precautions with hazardous goods.
- Recorded information, such as items received and delivered and recipients’ responses to messages.
Automotive Technician
MR.LUBE
01.2021 - 05.2021
- Communicated with customers to discuss vehicle symptoms and provide preliminary cost estimates.
- Inspected vehicles for damage and record findings so that necessary repairs can be made.
- Performed routine and scheduled maintenance services.
- Ensured proper and efficient functioning.
Cashier
Tim Hortons
01.2018 - 12.2020
- Greeted and informed customers of products, fostering positive store experiences.
- Leveraged POS system to perform purchase transactions for team members and customers.
- Built and maintained positive working relationships with co-workers.
- Provided efficient and courteous service to customers.
- Enforced store safety and cleanliness standards, reducing hazards.
- Maintained inventory and store visual presentation to meet customer needs.
Education
Diploma - Associate of Commerce and Business
Thompson Rivers University
kamloops, BC12.2020
High School Diploma - undefined
The Senior Study 2
Amritsar, Punjab01.2017
Skills
- Component and System Testing
- Coordination with Service Team
- Work Area Cleanliness
- Work Orders and Documentation
- Sales Transactions
- New Employee Training
LANGUAGES
English - Advanced
Hindi - Native
Punjabi - Bilingual
Timeline
Entrepreneur
Self-employeed
10.2024 - Current
Automotive Service Manager
MR.LUBE
06.2022 - 10.2024
Delivery Courier
Fedex Express
05.2021 - 10.2021
Automotive Technician
MR.LUBE
01.2021 - 05.2021
Cashier
Tim Hortons
01.2018 - 12.2020
High School Diploma - undefined
The Senior Study 2
Diploma - Associate of Commerce and Business
Thompson Rivers University
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