Balpreet Gahir
Regina,SK
Summary
Resourceful Administrative Manager known for high productivity and efficient task completion. Specialize in strategic planning, team leadership, and process improvement. Excel in communication, time management, and problem-solving to enhance organizational effectiveness. Committed to fostering positive workplace culture and driving operational success. Multi-talented and collaborative administrative manager focused on business efficiency and operational improvements. Dedicated and decisive leader with strategic and forward-thinking mindset offering several years of experience. Analytical problem-solver and persuasive communicator with talent for creative solutions.
Overview
7
7
years of professional experience
Work History
Administrative Manager
Zed Auto
Regina, Saskatchewan
05.2024 - Current
- Created and maintained filing systems for employee records, financial reports, and other documents.
- Established work procedures or schedules to organize daily work of administrative staff.
- Identified and solved problems to enhance management and business direction.
- Coordinated with executive staff to ensure deadlines were met in a timely manner.
- Managed payroll processing activities including timekeeping data entry, benefits administration, garnishments, tax withholdings.
- Supported staff through in-service training, providing mentorship and additional resources.
- Supervised a team of administrative assistants tasked with coordinating travel arrangements, scheduling appointments, and providing customer service support.
- Developed and implemented administrative procedures to maximize efficiency.
Furniture Sales Associate And Key Holder
Ashley Canada
Regina, SK
03.2022 - 08.2024
- Boosted sales by going beyond basics with every customer to offer product, style and purchasing advice.
- Greeted customers and offered to assist with showroom navigation and selecting products.
- Suggested specific product and options in line with customer goals.
- Coordinated with teammates and clients to schedule deliveries.
- Helped customers increase purchasing power through store financing options.
- Upsold customers on protection plans, warranties and coordinating products.
- Discussed financing options, pricing and current promotional offers.
- Kept sales desk and showroom floor clean and aesthetically appealing with regular upkeep.
- Created and maintained customer files to record and organize information such as name and purchase history.
- Followed up with customers via phone to answer questions.
- Greeted customers to determine wants or needs.
Customer Service Associate
The Brick
Regina, SK
05.2020 - 03.2022
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Addressed inquiries, resolved customer issues and managed customer relations.
- Consulted with customers regarding needs and addressed concerns.
- Followed policies and procedures to meet or exceed established performance requirements.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Educated customers on special pricing opportunities and company offerings.
Car Detailing Manager
Subaru Auto Gallery
Regina, SK
03.2018 - 02.2020
- Served clients with on-site detailing services at businesses and homes.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Inspected vehicle to verify pristine appearance for customer.
- Performed preventative maintenance to maintain proper functioning of service tools and equipment.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Evaluated individual and team business performance and identified opportunities for improvement.
Education
BBA - Business Management
Saskatchewan Polytechinc
Moose Jaw, SK2023
Skills
- Inventory monitoring
- Policy and procedure modification
- Recordkeeping and reporting
- Accounting procedures
- Verbal and written communication
- Performance improvement
- Schedule management
- Creative Thinking
- Store Opening and Closing
- Relationship Building
- Exceeding Customer Expectations
- Excellent Written and Verbal Communication
References
- Sim - Owner ( Zed Auto)- 306 515 2872
- Ken - Sales Manager (Ashleys)- 306 7379447
- Rohit Sharma- Manager (The Bricks)- 306 5705982
Timeline
Administrative Manager
Zed Auto
05.2024 - Current
Furniture Sales Associate And Key Holder
Ashley Canada
03.2022 - 08.2024
Customer Service Associate
The Brick
05.2020 - 03.2022
Car Detailing Manager
Subaru Auto Gallery
03.2018 - 02.2020
BBA - Business Management
Saskatchewan Polytechinc
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