Rohit Sharma
Ottawa,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Store Assistant
Fido Store
05.2022 - 06.2023
- Greeted customers, helped locate merchandise, and suggested suitable options
- Handled customer inquiries and suggestions courteously and professionally
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products and service .
- Established and maintained professional relationships with customers to increase trust and rapport.
Part Time Warehouse Order Picker
Mehadrin Milk Products
01.2022 - 05.2023
- Facilitated communication between production staff and other departments to synchronize work.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Completed rush deliveries on tight timetables to satisfy customer needs
- Communicated with dispatchers to stay informed of changes to routes
- Checked inventory and selected products from specific locations based upon availability.
Database Administration Intern
Empire 37 Security Inc
01.2023 - 03.2023
- Worked within areas of deal review process improvement, revenue system implementation, project management and quality control.
- Protecting the database against threats or unauthorized
- Responding in a timely manner to user - reported errors
- Software installation, maintenance and troubleshooting
Shipper Receiver
Farmboy
07.2023 - Current
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Used fork lifts, hand truck, and pallet jacks to move materials on dock.
- Used hand-held scanners and physical logs to accurately track item movements.
- Operated computer systems and internal software to track and record cargo movements.
- Communicated with drivers to inform cargo loading and unloading schedule and other relevant information.
- Communicated with supervisors and other personnel to coordinate loading and unloading of goods.
Education
AEC - Information Technology
Canada College
Montreal, QC03.2023
High School Diploma - Information And Communication Technology
Kapoor ITI
Punjab India06.2021
High School Diploma - Information Technology
Roman Hi Tech
Punjab India06.2020
Skills
- Understanding Customer Needs
- Customer Loyalty
- Communication skills
- valid driving licence
- Technical Knowledge
- IT Systems Support
- Time Management
- Microsoft Office
- Database Maintenance
- Database Software
- Shipping Documentation
- Shipping and Receiving
- Warehouse Management
- Team Player
Timeline
Shipper Receiver
Farmboy
07.2023 - Current
Database Administration Intern
Empire 37 Security Inc
01.2023 - 03.2023
Store Assistant
Fido Store
05.2022 - 06.2023
Part Time Warehouse Order Picker
Mehadrin Milk Products
01.2022 - 05.2023
AEC - Information Technology
Canada College
High School Diploma - Information And Communication Technology
Kapoor ITI
High School Diploma - Information Technology
Roman Hi Tech