Summary
Overview
Work History
Education
Skills
Certifications And Achievements
Timeline
Generic

ROHIT SAINI

Hospitality Professional
Kenora

Summary

Experienced professional with over 15 years in hospitality management. Successfully leads high-performing teams, oversees daily operations, and elevates guest experiences in fast-paced, multicultural environments. Known for streamlining processes, optimizing inventory control, and ensuring compliance with regulations. Skilled in cultivating positive client relationships, mentoring staff, and delivering seamless service in both customer-facing and backend roles.

Overview

17
17
years of professional experience
1
1
Language

Work History

Cashier

A&W Restaurant
05.2024 - Current
  • Handled cash register operations and supported front-line customer service in a fast-paced setting.
  • Maintained daily records and ensured accuracy in order processing.
  • Maintain cleanliness and enforce health & safety protocols to meet compliance standards.

Restaurant Manager / Team Leader / Guest Service Associate

The Lalit
03.2015 - 04.2024
  • Oversaw daily operations, staff scheduling, and office administration within the restaurant department.
  • Prepared and analyzed business reports, sales summaries, and operational performance metrics.
  • Coordinated with marketing and administration to align departmental goals with organizational strategies.
  • Planned and executed logistics for VIP guests and major international events.
  • Mentored junior staff and implemented training modules to improve team efficiency.

Senior Supervisor

Underdoggs Sports Bar
05.2013 - 02.2014
  • Supervised front-of-house operations and maintained inventory control records.
  • Monitored staff performance and maintained service standards.
  • Assisted with administrative documentation and daily reporting.

Food Attendant

Royale Hayat Hospital
12.2011 - 04.2013
  • Maintained patient service logs and assisted with administrative coordination.
  • Ensured accurate reporting of meal service and special care requests.

Supervisor

News Cafe
03.2010 - 06.2011
  • Managed team workflows and customer service schedules.
  • Supported administrative tasks including staff records, shift planning, and supply inventory.

Team member - Operations

Café Coffee Day
06.2008 - 06.2009
  • Supported day-to-day café operations, customer service, and order fulfillment.
  • Assisted with stock management and maintained cleanliness across service areas.

Education

B.Sc. - Airline, Tourism, and Hospitality Management

Institute of Technology and Future Trends (ITFT)
01.2006 - 1 2009

Secondary Education - undefined

C.B.S.E. Board
01.2005 - 1 2006

Skills

  • Clerical Support
  • Calendar Management
  • Report Generation
  • Inventory control
  • Budget Management
  • Staff Supervision
  • Training
  • Customer Service
  • Effective time management
  • Effective multitasking

Certifications And Achievements

  • Certified Food Safety Supervisor, FSSAI, 2018-2020, ACA015103928317
  • Certified Departmental Trainer, The Lalit, Chandigarh
  • Successfully managed G20 India Summit hospitality services
  • Hosted international cricket teams including Australia, England, India, and South Africa

Timeline

Cashier

A&W Restaurant
05.2024 - Current

Restaurant Manager / Team Leader / Guest Service Associate

The Lalit
03.2015 - 04.2024

Senior Supervisor

Underdoggs Sports Bar
05.2013 - 02.2014

Food Attendant

Royale Hayat Hospital
12.2011 - 04.2013

Supervisor

News Cafe
03.2010 - 06.2011

Team member - Operations

Café Coffee Day
06.2008 - 06.2009

B.Sc. - Airline, Tourism, and Hospitality Management

Institute of Technology and Future Trends (ITFT)
01.2006 - 1 2009

Secondary Education - undefined

C.B.S.E. Board
01.2005 - 1 2006

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ROHIT SAINIHospitality Professional