Passionate about leveraging cloud technologies to empower businesses, I'm a seasoned Enterprise Cloud Strategist specializing in Google Cloud Platform (GCP). With a proven track record of delivering successful digital transformations, I bring a unique blend of technical expertise and strategic vision.
Overview
6
6
years of professional experience
9
9
Certifications
Work History
Senior Enterprise Account Strategist
Google Cloud via Teleperformance
Toronto, Ontario
05.2024 - Current
Managed complex sales cycles, including prospecting, qualification, solution development, proposal creation, negotiation, and closure.
Developed strategic relationships with enterprise clients and partners to enhance Google Cloud adoption.
Conducted product demonstrations to showcase Google Cloud features and benefits.
Collaborated with cross-functional teams to tailor solutions for customer needs.
Managed account portfolios, ensuring client satisfaction and retention strategies.
Presented market insights and trends to inform client decision-making processes.
Assisted with training new employees on company systems and processes related to account management.
Utilized CRM systems to track client interactions and streamline communication processes.
Negotiated pricing contracts for large-scale deals with Fortune 500 companies.
Collaborated with internal stakeholders to ensure superior client service delivery throughout the customer lifecycle.
High Stakes Deals progression: Instrumental in driving multiple Enterprise opportunities:
Chicago Bears (Gemini Enterprise): Led initial discovery and business value alignment for a multi-year AI integration focused on internal productivity and fan engagement
San Francisco 49ers (Data Analytics RFP): Orchestrated the cross-functional response for a high-value Data & Analytics RFP, aligning technical resources with franchise strategic goals.
Major League Soccer (MLS): Advanced a large-scale SecOps initiative using Mandiant intelligence and Chronicle to build out a unified , Enterprise-wide security program.
Consistently exceeded quarterly revenue quotas and maximum performance targets.
Account Strategist (SMB)
Google Cloud via Teleperformance
Toronto, Ontario
10.2022 - 05.2024
Conducted product demonstrations to showcase features and benefits.
Developed strong relationships with small and medium-sized business clients.
Identified client needs and recommended suitable product solutions.
Identified new business opportunities through market research and analysis.
Provided technical support on products or services offered by the company.
Analyzed data from sales activities to determine areas of improvement and growth potential.
Created and executed campaigns to generate leads for potential customers.
Researched competitors' products, services, pricing models to stay ahead of the curve.
Recruited, hired and trained new hires to optimize profitability.
Consistently exceeded quarterly revenue quotas and maximum performance targets.
Account Manager
Cubic Engineering
Mumbai, Maharashtra
01.2020 - 09.2022
Generated leads through cold calling activities.
Cultivate and sustain trust-based relationships with key stakeholders and decision-makers to ensure long-term alignment and account stability.
Serve as the primary point of contact, proactively resolving client inquiries and ensuring all service requirements are consistently exceeded.
Analyze client strategic objectives to recommend tailored product solutions and services that drive measurable business outcomes.
Accelerate account growth by identifying and capturing strategic cross-sell and upsell opportunities within the existing portfolio.
Liaise with internal Product, Engineering, and Customer Service teams to advocate for client feedback and report account health to executive leadership.
Oversee contract lifecycle management and track account KPIs to ensure the 100% fulfillment of all service level agreements (SLAs).
Drive customer retention and lifetime value through proactive engagement strategies designed to mitigate churn and outpace competitors.
Transition transactional client interactions into strategic, value-driven partnerships that deliver continuous mutual growth.
Education
Master of Science - Information And Communication Technology
Macquarie University
Sydney, Australia
09-2019
Bachelor of Science - Electrical, Electronics and Communications Engineering
University of Mumbai
Mumbai, India
06-2016
Skills
Account management
CRM utilization
Enterprise solutions
Customer relationship management
Cloud Architecture and Migration
Digital Transformation Strategies
Google Cloud Platform (GCP) Solutions
DevOps and Automation
Data Analytics and Machine Learning
Lead generation
Effective communication
Problem solving
Team collaboration
Certification
Digital Transformation with Google Cloud
Timeline
Senior Enterprise Account Strategist
Google Cloud via Teleperformance
05.2024 - Current
Account Strategist (SMB)
Google Cloud via Teleperformance
10.2022 - 05.2024
Account Manager
Cubic Engineering
01.2020 - 09.2022
Master of Science - Information And Communication Technology
Macquarie University
Bachelor of Science - Electrical, Electronics and Communications Engineering