Rohit Raghunath
New Waterford
Summary
Professional caregiver with a strong background in providing compassionate and effective support. Proven ability to adapt to changing needs and collaborate with team members to achieve optimal results. Skilled in personal care, medication management, and patient advocacy. Reliable, empathetic, and focused on delivering high-quality care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Concentrix
06.2023 - 02.2025
- Handled customer escalation calls, payments, and service requests
- Enhanced customer satisfaction with fast knowledgeable services
- Collaborated across departments to resolve issues
- Built trusting relationships with customers to better understand needs
Care Giver
Extendicare Scarborough
03.2023 - 05.2023
- Assisted patients with activities of daily living, promoting independence and quality of life.
- Cleaned house, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient's personal space.
- Assisted patients with daily living need to maintain self-esteem and general wellness.
- Built strong relationships with patients to deliver emotional support and companionship.
Caregiver
Guardian Angel Home Care
04.2022 - 02.2023
- Assisted clients with activities of daily living, including bathing, dressing, grooming, and meal preparation
- Provided compassionate companionship, engaging clients in conversations and activities to enhance their emotional wellbeing
- Supported clients with mobility, including the use of wheelchairs, walkers, and other assistive devices
- Maintained detailed records of care provided, including daily logs, medication schedules, and progress reports
Volunteer Caregiver
Thiruvananthapuram Government Hospital
06.2019 - 01.2021
- Provided in-home care for elderly individuals, including personal hygiene assistance, meal preparation
- Built strong, trusting relationships with clients, offering them emotional support and companionship
- Observed and reported any changes in clients' physical or emotional condition to supervisors
Education
High School Diploma -
ST.THOMAS
INDIA03-2014
Skills
- Personal Care
- Medication Management
- Emotional Support
- Communication
- Hygiene Management
- Time Management
- Meal preparation and assistance
- Customer service
- Active listening
- Critical thinking
- First aid and safety
- Medication and appointment reminders
- Elderly care
- Dependable and responsible
- Patient care
- Daily living assistance
- Multitasking and organization
Languages
English
Certification
- First Aid Certification - American Red Cross or St John Ambulance.
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
Customer Service Representative
Concentrix
06.2023 - 02.2025
Care Giver
Extendicare Scarborough
03.2023 - 05.2023
Caregiver
Guardian Angel Home Care
04.2022 - 02.2023
Volunteer Caregiver
Thiruvananthapuram Government Hospital
06.2019 - 01.2021
High School Diploma -
ST.THOMAS
Similar Profiles
Sandile Marvellous NtombelaSandile Marvellous Ntombela
Team Coach at ConcentrixTeam Coach at Concentrix
Priyanka DasPriyanka Das
Team Leader at ConcentrixTeam Leader at Concentrix
AKASH BISHTAKASH BISHT
Senior Advisor at ConcentrixSenior Advisor at Concentrix