Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Awards
Languages
Timeline
Generic

Rohit Gupta

Mississauga

Summary

Tranformational IT Delivery manager with expertise in Software development life cycles, agile methodologies and IT service management. Proven ability to drive innovation, improve efficiency, lead high-performing teams to achieve exceptional results. Currently managing a $6M account, delivering support and enhancements to 125+ applications under Managed and T&M contracts. Well versed in Telecom, Manufacturing, Banking and Insurance Domains.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

10
10
years of professional experience
1
1
Certification

Work History

IT Delivery Manager

Tech Mahindra Pvt Ltd
01.2015 - Current
  • Company Overview: Customer Management
  • Spearheaded large-scale IT projects, driving technical vision and strategy to deliver business outcomes
  • Spearheaded large-scale IT projects, driving technical vision and strategy to deliver business outcomes
  • Led cross-functional teams of engineers, developers, and QA professionals to design, develop, and deploy complex software systems
  • Collaborated with architecture teams to define technical roadmaps, standards, and best practices
  • Successfully delivered multiple high-profile projects on time, within budget, and with high quality, resulting in significant business benefits
  • Implemented agile methodologies, such as Scrum and Kanban, to improve team velocity, quality, and customer satisfaction
  • Developed and managed project plans, resource allocation plans, and budgets to ensure successful project execution
  • Identified, assessed, and mitigated technical risks, ensuring project deliverables met quality, security, and compliance standards
  • Developed and implemented quality assurance processes, including testing strategies, defect management, and continuous integration/continuous deployment (CI/CD)
  • Collaborated with cross-functional teams to ensure risk awareness and mitigation
  • Successfully migrated applications from legacy platforms to modern cloud-based platforms using U2L (Unix to Linux) program and Azure migration
  • Experienced in cloud migration strategies, including lift-and-shift, re-architecture, and hybrid approaches
  • Develop and maintain strong relationships with customers
  • Communicate technical plans, progress, and issues to customers
  • Gather customer feedback and incorporate into project plans
  • Ensure customer satisfaction and issue resolution
  • Negotiate and manage customer expectations
  • Customer Management
  • Spearheaded large-scale IT projects, driving technical vision and strategy to deliver business outcomes
  • Currently managing a $12M account, delivering support and enhancements to 125+ applications under Manage and T&M contracts
  • Well versed in Telecom, Manufacturing and Insurance Domains

Technical Lead

Tech Mahindra Pvt Ltd
06.2015 - 08.2015
  • Company Overview: Noida, India
  • Technical Lead, Networking & Infra Tools Development
  • Designed, developed, tested, and maintained innovative web-based tools using Java, C++, and Oracle technologies to reduce operating costs and optimize operational efficiencies
  • Implemented automated workflows using Shell scripting and Perl to streamline business processes
  • Developed and maintained databases using Oracle RDBMS and MySQL to store and retrieve critical business data
  • Integrated applications using Web Services (SOAP/REST) and APIs to enable seamless data exchange
  • Ensured high-quality deliverables by following Agile methodologies and performing unit testing, integration testing, and system testing
  • Collaborated with cross-functional teams to identify and prioritize project requirements
  • Provided technical guidance and mentorship to junior team members to improve their skills and knowledge
  • Participated in code reviews and ensured adherence to coding standards and best practices
  • Developed and maintained technical documentation, including design specifications, test plans, and user manuals
  • Noida, India
  • Technical Lead, Networking & Infra Tools Development

Education

Master in Computer Applications -

Guru Gobind Singh Indraprastha University
01.2008

Bachelor in Computer Applications - undefined

Guru Gobind Singh Indraprastha University
01.2005

Skills

  • Leadership
  • Data Quality & Governance
  • Cross-Functional Leadership
  • Strategic Planning & Analysis
  • Agile & Scrum Methodologies
  • Stakeholder Engagement

Accomplishments

  • Successfully led the transition of 150+ applications valued at ~2.2Mn.
  • Completed the migrations of 45+ applications from legacy Unix/HP systems to Azure within 24 months of timeframe, modernizing to mainstream applications.
  • Successfully led and achieved the migrations of 16+ application from Unix to Linux (U2L program).
  • Consolidated environments, resulting in cost savings of $2M for the client.
  • Participated with Sale/Presales team in multiple deals/proposals,achieving a success rate of over 78% in securing additional business.

Certification

  • Certified SAFe Agilist, Scaled Agile, Inc
  • RPA Developer Foundation, Ui Path

Awards

  • Winner of 4 consecutive ACE Awards for outstanding Delivery & Leadership.
  • Received Grand Salute Live Wire Award on successful migration of 45 applications on Azure Cloud.
  • Received 4 PAT ON BACK awards within a 2 year period, demonstrating consistent recognition for outstanding performance and contribution

Languages

Hindi

Timeline

Technical Lead

Tech Mahindra Pvt Ltd
06.2015 - 08.2015

IT Delivery Manager

Tech Mahindra Pvt Ltd
01.2015 - Current

Bachelor in Computer Applications - undefined

Guru Gobind Singh Indraprastha University

Master in Computer Applications -

Guru Gobind Singh Indraprastha University

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