Hi, I’m
Rohit Basi
293 Martinglen Way,Calgary, AB
Summary
Highly motivated professional with great customer relations skills looking to apply my knowledge to contribute to the success of your organization. I am seeking to apply my customer relations, problem-solving and sales experience to succeed in the banking industry. With five established years in the customer service role and two years in sales, I am heavily driven to grow my skills to reach my highest potential.
Overview
10
years of professional experience
Work History
Best Buy
Sales Associate
08.2022 - Current
Job overview
- Sales associate with the Mobile department which composed of helping customers find the right phone and/or plan that met their budget.
- Followed store sales targets and quotas for various divisions including sales per hour, device protection sales percentage and number of cell phone line activations completed.
- Experienced working in high pressure environments with a consistent flow of traffic throughout a long period of time.
- Gained considerable amount of experience selling devices in various departments including security cameras, headphones, and laptops.
Paladin Security Inc
Mall Security Guard
09.2017 - 08.2020
Job overview
- Routinely followed and enforced shopping center policies which included interacting with customers or tenants throughout the day and handling all reports with professionalism.
- Regularly responded to reports by customers or staff regarding any medical incidents, thefts, or other incidents that needed to be further investigated in order to make sure the safety and wellbeing of all staff and customers.
- Followed up with detailed reported for management property regarding all incidents that occurred on site.
- Experienced working alongside the Calgary Police, Fire and Emergency Services in assisting them with their investigations regarding incidents that occurred on management property.
Ticketmaster Entertainment Inc
Ticket Sales
05.2015 - 09.2016
Job overview
- Assisted in helping customers find tickets matching their budget for the events ranging from concerts to sporting events.
- Experienced working under high number of crowds and line ups at a fast paced environment.
TST Overland Express
Forklift Operator
08.2013 - 06.2017
Job overview
- Responsible for inbound/outbound shipment offloading/loading with the necessary machinery.
- Responsible for following and filing the necessary paperwork to keep material, tracked and accessible when needed.
- Experienced working under pressure and in constantly changing work environments.
Education
Mount Royal University, Calgary, AB
BBA from Finance- Financial Services
12.2023
James Fowler High School, Calgary, Alberta
High School Diploma
06.2014
Skills
- Sales and Marketing
- Customer Relations
- Client Advising
- Financial Budgeting
- Multitasking
- Problem solving
Certifications
- Bachelor of Business Administration (Expected date, December, 2023)
- Alberta Basic Security Training
- CPR Certified
- Protect and Proserve
Timeline
Sales Associate
Best Buy
08.2022 - Current
Mall Security Guard
Paladin Security Inc
09.2017 - 08.2020
Ticket Sales
Ticketmaster Entertainment Inc
05.2015 - 09.2016
Forklift Operator
TST Overland Express
08.2013 - 06.2017
Mount Royal University
BBA from Finance- Financial Services
James Fowler High School
High School Diploma
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