Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline

Rohit Banga

Saskatoon,SK
If you really look closely, most overnight successes took a long time.
Steve Jobs

Summary

Dedicated personal assistant with 3 years customer service and manager in training over 8 months of experience ensuring the accurate handling, packaging, and documentation of materials. Adept at maintaining inventory control, optimizing storage, and collaborating with cross-functional teams. Strong computer skills and a commitment to safety and process improvement.

Overview

5
5
years of professional experience
1
1
Certification
1
1
year of post-secondary education

Work History

Call Representative

Amazon
Mississauga, ON
04.2020 - 09.2023
  • Developed effective working relationships with team members across multiple departments.
  • Answered incoming calls from customers and provided assistance with product inquiries, billing questions, and
    other customer service related issues.
  • Resolved customer complaints in a timely manner to ensure customer satisfaction.
  • Utilized knowledge base to answer inquiries from customers quickly and effectively

Hotel Receptionist

Woodbine hotel and suites
vaughan, ontario
08.2021 - 01.2023
  • Anticipate and fulfill guests' needs and requests.
  • Arrange transportation, restaurant reservations, and other guest services as requested.
  • Handle multiple tasks simultaneously, such as answering phones, checking in guests, and responding to inquiries.
  • Provide information and assistance to guests regarding hotel amenities, local attractions, and services
  • Completed late check-ins and directed guests to rooms and facilities.

Manager in Training

Bharat tiles and sanitary store
, punab
01.2019 - 12.2019
  • Worked closely with customers to understand needs and resolve diverse issues.
  • responsibilities encompass learning store operations,
  • achieving sales goals,
  • overseeing team performance, ensuring exceptional customer service,
  • achieving sales goals
  • managing inventory efficiently.
  • supporting store management in various operational tasks.
  • Optimized store displays and appearance via strategic merchandising.

Education

High School Diploma -

Canadore College of Applied Arts And Technology, North Bay, ON
08.2021

High School Diploma -

Rayat Bahra Group of Colleges, Chandigarh
03.2018 - 06.2019

Melt Program -

Humber College, Orangeville, ON
12.2022

Skills

  • Customer Service
  • Time Management
  • Shipping and Receiving Packages
  • Project Coordination
  • Strong Problem Solver
  • communication
  • Time management
  • Commitment to quality and service

Certification

  • class 1 license

Accomplishments

  • Sales Achievement Award: Recognized for consistently exceeding sales targets, achieving a 15% increase in 2019

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Hotel Receptionist - Woodbine hotel and suites
08.2021 - 01.2023
Call Representative - Amazon
04.2020 - 09.2023
Manager in Training - Bharat tiles and sanitary store
01.2019 - 12.2019
Rayat Bahra Group of Colleges - High School Diploma,
03.2018 - 06.2019
Canadore College of Applied Arts And Technology - High School Diploma,
Humber College - Melt Program,

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Rohit Banga