Summary

Overview

Work History

Education

Skills

Personal Information

LANGUAGES

ADDITIONAL INFORMATION

Timeline

ROHIT AHUJA

Brampton,Ontario

Summary

Detail-oriented Site Administration professional with a solid foundation in operational oversight, compliance monitoring, and incident response. Proven ability to manage documentation, coordinate with stakeholders, and ensure adherence to protocols, contributing to efficient site operations and enhanced resident services.

Overview

years of professional experience

Work History

Senior Coordinator / Station Operator

API Alarm Inc.

Toronto, ON

04.2026 - Current

ULC/UL Account Handling — Managed the majority of ULC and UL accounts, ensuring all alarm signals, escalations, and service requests were processed according to strict compliance standards and operational requirements.
High-Volume Alarm Coordination — Coordinated incoming alarms, emergency notifications, service calls, and time-sensitive requests across multiple monitored sites, ensuring accurate intake and immediate response for major clients.
Monitored ongoing incidents in real time, tracked outstanding matters, and relayed updates to management and field personnel, ensuring timely follow-up for operational continuity.
Communicated operational concerns, system irregularities, and incident trends to management, facilitating informed decision-making and ensuring smooth monitoring-station operations.
Prepared and maintained detailed incident records, dispatch logs, and communication notes using SIMS and STAGES, ensuring documentation accuracy for audits and compliance.

Respite Specialist – Site Operations & Administrative Support

A.S.P. Security Services / City of Toronto

11.2025 - 09.2026

Operational Monitoring & Documentation — Performed routine operational checks and maintained detailed documentation of incidents, station activities, procedural issues, and follow-up requirements for management review.
Coordination With TTC Stakeholders — Collaborated with TTC supervisors, emergency responders, contractors, and station personnel to effectively resolve operational concerns and facilitate seamless daily station operations.
Issue Escalation & Reporting — Identified risks and procedural concerns, escalated critical matters for supervisory attention, and prepared detailed reports outlining incidents and corrective recommendations.
Security Procedure Compliance — Ensured adherence to TTC protocols and City of Toronto regulations at TTC stations, promptly addressing any compliance gaps.

Security Specialist – Site Operations Support

A.S.P. Security Services / Toronto Transit Commission (TTC)

10.2025 - 08.2026

Security Procedure Compliance — Ensured all security and operational procedures at TTC stations were followed according to TTC protocols and City of Toronto regulations, addressing any gaps immediately.
Identified risks and procedural concerns, escalated issues to supervisors, and prepared comprehensive reports outlining incidents and corrective action recommendations.
Coordinated with TTC stakeholders to address operational concerns and enhance station efficiency. — Worked closely with TTC supervisors, emergency responders, contractors, and station personnel to resolve operational concerns and support smooth daily station operations.
Conducted routine operational checks and maintained detailed documentation of incidents, station activities, and procedural issues for management review.
Monitored security personnel equipment inventory, including radios, PPE, and access tools; documented shortages to ensure timely replenishment.

Site Administrator

Pillar Security & Concierge

North York, ON

11.2023 - 11.2025

Emergency & Incident Response — Responded to urgent building situations including flooding, noise-complaint inspections, fire-safety concerns, and medical incidents, coordinating communication with management, contractors, and emergency responders while documenting all actions taken in accordance with condominium protocols.
Operational Oversight & Security Coordination — Oversaw security procedures, monitored building activity, coordinated contractor access, supported fire inspections, and organized documentation for board meetings, ensuring smooth communication and preparedness.
Resident & Tenant Administration — Registered new tenants in the building's access-control system, verified lease agreements and occupancy documents as per condominium policies, and ensured compliance with corporation rules regarding rentals, subletting, and unit access.
Compliance & Notice Management — Issued violation notices, compliance reminders, and policy correspondence per condominium bylaws, rules, and corporation regulations; maintained records of follow-up actions and resolutions to ensure adherence.
Access, Reservations & Transactions — Verified amenity reservations, processed payments for party-room, elevator bookings, and move-in/move-out fees; ensured compliance with building policies and accurate logging of all transactions.