Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Rohit

2414 Wonnacott Court, SW, Edmonton,AB

Summary

I am a strong and dedicated team player with experience in package handling, LEO scanning devices, and container management. I remain calm under pressure and work quickly without sacrificing effectiveness, always willing to support my team in achieving daily targets. I have a solid background in customer service, with a natural ability to connect with people, resolve issues on the spot, and ensure customer satisfaction. I am comfortable taking charge when needed, training new recruits, and driving performance improvements with each shift. Whether upselling in a retail setting or moving boxes in a fast-paced warehouse, I approach each day with enthusiasm, intensity, and a focus on the customer.

Overview

3
3
years of professional experience

Work History

Authorized Cargo Representative

FedEx
06.2024 - Current
  • Handled and moved packages efficiently using LEO scanning devices and handheld scanners to ensure accurate tracking and inventory management.
  • Loaded and offloaded containers safely while maintaining speed and accuracy, contributing to timely dispatch and delivery operations.
  • Collaborated in a team-oriented environment to maintain workflow, support coworkers, and meet daily package handling targets.

Food service worker

Aramark
09.2023 - 04.2024
  • Ensured the quality, freshness and presentation of food items to meet Aramark standards
  • Provided exceptional customer service to students, staff, and guests ensuring a positive dining experience
  • Addressed customer inquiries, resolved issues, and accommodated special requests professionally.

Customer Service Worker

Reliance Retail
05.2022 - 05.2023
  • Operated cash registers and POS systems accurately, handling cash, credit cards, and meal plan transactions
  • Maintained cash drawer accuracy and reconciled daily sales reports
  • Offered personalized recommendations and solutions to meet customer needs and enhance their shopping.

Education

Machine Learning Analyst Diploma - Computer Science

Norquest College
Edmonton, Alberta
04.2025

High School Diploma -

Government Model Senior Secondary School - 46 Chandigarh
06.2022

Skills

  • Machine Learning
  • POS Systems
  • Microsoft 365
  • Python
  • Customer Service
  • Package Handling & Sorting
  • LEO Device & Scanner Operation
  • Container Loading & Offloading

Certification

  • For Handling Customer complaints- Reliance Retail
  • Workplace Safety Certified: Completed training focused on injury prevention, hazard recognition, and safe operational practices.
  • WHMIS Certified: Knowledgeable in handling hazardous materials safely, following proper labeling, storage, and emergency response protocols.
  • FedEx Operations Training: Received internal certification from FedEx in package scanning, container procedures, and on-site safety compliance.

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Authorized Cargo Representative

FedEx
06.2024 - Current

Food service worker

Aramark
09.2023 - 04.2024

Customer Service Worker

Reliance Retail
05.2022 - 05.2023

High School Diploma -

Government Model Senior Secondary School - 46 Chandigarh

Machine Learning Analyst Diploma - Computer Science

Norquest College
Rohit